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byungheesohn's avatar
byungheesohn
Brass Contributor
Oct 23, 2024
Solved

About "Reload app" on Desktop Teams and "Refresh" on Teams mobile.

Dear Sir

I have an issue about Teams Tab application, which is Tab web hosting from AWS server.

On Desktop Teams app, when I click "Reload app" button in "..." more button at the top-right side, my web hosting is working normally.

However, If I click "Refresh" in Teams mobile, I works differently.

AWS static hosting server has strict rule. 

If the URL is different, AWS shows "access denied" like below.

Can you advise why its' differently worked ? 

I tried to test this many times with cache clean. 

Definitely it shows different result.

 

Many thanks

BH

developer
microsoft teams
  • byungheesohn's avatar
    byungheesohn
    Nov 05, 2024

    I think that the files you attached is not a Teams mobile screen on Android.

    Below is my screen on MS Teams mobile (Android).

    I tested 8x8 app from Teams Store below

    After clicking More button, you can see the "Shortcut" and "Refresh". 

    Our app for Teams is the static tab by web hosting. 

    Is there any API to add the following features(Shortcut, Refresh) ? 

     

  • Sayali-MSFT's avatar
    Sayali-MSFT
    Icon for Microsoft rankMicrosoft
    Oct 23, 2024

    byungheesohn- Thanks for reporting your issue.
    Could you please provide some code snippets/repro steps?
    also are you facing issue on Android device or IOS device?

    • byungheesohn's avatar
      byungheesohn
      Brass Contributor
      Oct 24, 2024

      Sayali-MSFT 

      Dear Sir
      I have tested both iOS and Android device.
      The feature "Refresh" on Teams mobile has only Android device.
      I can't find that feature on iOS. You can find the screen below.

      On Android device, there is a more btn at the top-right side.

      That btn shows two features at the bottom side.

      If I click "Refresh", it seems that a reload fn like window.location.reload() will be executed.
      The thing is AWS has strict policy so shows "access denied" .
      If I types wrong address at the Chrome address field, I can see the same 403 forbidden error.  

      On iOS device, I can't execute "Refresh" feature. 

       

      Lastly, I can't have an experience about Android snippets. 

      Can you advise me about this?

       

      Many thanks

      BH

       

       

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