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Copper Contributor

Nov 09, 2023

Images in Adaptive Cards in New Teams Client not showing

Hello Community, I've encountered an issue with Teams Webhook Connector where images in Adaptive Cards are not displaying correctly in the New Teams Client, although they work as expected in the ...

microsoft teams

New Teams client

Teams Webhook Connector

Copper Contributor

Jul 10, 2024

I am also experiencing this now in July, 2024. I was using the Incoming Webhook previously on the New Teams desktop app (Windows 11), with MessageCards and images were working fine. Now since Incoming Webhooks are being deprecated I had to switch to Workflows that require AdaptiveCards instead. Same image I was using previously no longer shows up in the New Teams. I switched to the Classic Teams and it shows up fine. The image I am using is on WordPress site and is public.

Meghana-MSFT
Microsoft
Jul 11, 2024
Apologies for the inconvenience caused to you. We checked this with the engineering team and a requirement has been created to "Allow Sharepoint images to be rendered". Currently, we do not have any ETA to share regarding when this would be available.
- Luca_Romano
  Copper Contributor
  Aug 10, 2024
  Meghana-MSFT Hi, has there been any updates regarding the requirement?
  - Meghana-MSFT
    Microsoft
    Aug 12, 2024
    Unfortunately, we do not have any updates on the above requirement.
- MichaelG175
  Copper Contributor
  Jul 11, 2024
  Meghana-MSFT Thank you for the reply. Since I wrote in, I have set up my workflow to post messages from a few different websites I maintain using the website logo on the AdaptiveCard. The original one I was testing still shows broken, along with 2 other sites; however, 7 of my other sites show the image just fine. I have tried to figure out what is causing them to be broken and I'm not finding a pattern anywhere. They are all png images, and filesize doesn't seem to matter. Also, I have a coworker that says she can see the ones I can't on her New Teams app, and we are on the same work account, except she is on Windows 10. I am happy to send you links to images that work and others that don't. I just don't want to post them here.
  - Meghana-MSFT
    Microsoft
    Jul 12, 2024
    MichaelG175 - We request you to raise a separate issue for this as the original issue was not intended for Sharepoint images.

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