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Seeking Guidance on Real-Time Audio and Video Analysis in a Teams Plugin
Hello Team,
I’m currently building a plugin for Microsoft Teams meetings. This plugin analyzes real-time audio and video streams and returns the results to the user through the app. My implementation uses a tab application that communicates with a bot application for processing and interaction.
The bot is intended to record real-time audio and video during meetings; however, I’ve encountered difficulties in implementing this feature. Despite my efforts, I haven’t been able to find a relevant example or project demonstrating how to achieve real-time audio and video recording within a Teams bot.
I would greatly appreciate any guidance, resources, or references to projects/examples that could help me implement this functionality.
Thank you for your time and assistance!
Best regards,
Itay
Hello @Itay_Nadir, The error you are encountering, Microsoft.Graph.Communications.Core.Exceptions.ServiceException: 'Code: 9999 Message: Unknown internal server error, typically indicates an issue with the service or configuration rather than the code itself.
-
- Verify that the app has the Calls.JoinGroupCall.All and Calls.InitiateGroupCall.All permissions granted and admin consented.
- Enable detailed logging in your application to capture more information about the error.
- Ensure that the joinParams being passed to the AddAsync method are correctly formed and contain all required information.
- Double-check the values for JoinUrl, MeetingId, and other parameters.
- Ensure that the scenarioId being used is unique for each call. Reusing scenario IDs can sometimes cause issues.
-
Sayali-MSFTMicrosoft
Hello @Itay_Nadir, to implement a bot in Microsoft Teams that records real-time audio and video during meetings. Here are some resources and guidance that might help you with implementing real-time audio and video recording in a Microsoft Teams bot.
1.Real-time Media Call & Meeting for Bots - Teams | Microsoft Learn: This document explains how the Real-time Media Platform enables bots to interact with Microsoft Teams calls and meetings using real-time voice, video, and screen sharing. The platform allows the bot to send and receive voice and video content frame by frame1.2.Bots for Teams Calls and Online Meeting - Teams | Microsoft Learn
Hi,
Thanks for your response and guidance! We're using the exact same repository and followed the setup instructions, including this video (https://www.youtube.com/watch?v=jxPltGlZKE4).
However, when running the example as is, we encountered the following error:
Microsoft.Graph.Communications.Core.Exceptions.ServiceException: 'Code: 9999 Message: Unknown internal server error. Scenario Id: 3fa0cf1d-5e4c-4735-baea-a97ec3f79aa8 Inner error: 'This error occurs at the following line in PsiBot\PsiBot.Service\Bot\BotService.cs:165:
var statefulCall = await this.Client.Calls().AddAsync(joinParams, scenarioId).ConfigureAwait(false);Would you happen to know what might be causing this issue? Any insights or steps to troubleshoot this further would be greatly appreciated.
Thanks again for your help!
- Sayali-MSFT
Hello @Itay_Nadir, The error you are encountering, Microsoft.Graph.Communications.Core.Exceptions.ServiceException: 'Code: 9999 Message: Unknown internal server error, typically indicates an issue with the service or configuration rather than the code itself.
-
- Verify that the app has the Calls.JoinGroupCall.All and Calls.InitiateGroupCall.All permissions granted and admin consented.
- Enable detailed logging in your application to capture more information about the error.
- Ensure that the joinParams being passed to the AddAsync method are correctly formed and contain all required information.
- Double-check the values for JoinUrl, MeetingId, and other parameters.
- Ensure that the scenarioId being used is unique for each call. Reusing scenario IDs can sometimes cause issues.
-
- Sayali-MSFT
Hello @Itay_Nadir, Thank you for your inquiry about your Teams app development issue!
We are checking the issue. We will get back to you shortly.
