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Unable to make video call Behind Proxy on Linux Version
Hi, I need little help. When my computer is connected on company network, I try the make a call behind proxy on Teams Linux Version don't not work, but when I try in Chorme it work. I not foun...
marcusfloriano Thanks for reaching out to us. We are looking into this.
I can confirm the same problem here. Our company is behind a VPN in addition to a HTTP proxy.
- When not connected to the VPN and directly on the internet, Teams calls work correctly in both Chrome and the desktop client.
- When I'm on the VPN and behind a corporate proxy, Teams calls work correctly in Chrome but NOT on the desktop client. The error message is "Sorry, we couldn't connect you"
Both scenarios work correctly on Windows 10.
I can see that Teams uses UDP while making the calls. Running a tcpdump, I could see the traffic going through with Chrome but saw no traffic at all with the desktop client.
I've resorted to using Teams in Chrome but it's not ideal as some features (e.g. test calls) are missing from the web version.
I've tested this on many Linux varieties (but most notably the latest few releases of Ubuntu and Fedora). I've always used the very latest version of the Teams client.
My current test environment which fails is: Ubuntu 20.04 with Teams 1.3.00.5153
Pretty please Microsoft friends, help us out! 🙂
Fotis
For me it worked out if I set the http_proxy variable and then start teams with teams --proxy-auto-detect. This is working with Teams Version 1.3.00.16851 (64 bit) at least on my side.
hdesk Thank you so much! I just tried the latest version and everything worked perfectly without adding any extra CLI parameters! It appears that maybe this has been fixed!!! 🙂
- Glad to hear. On my side starting the app without the proxy won't work. Defining the proxy with --proxy-server won't work either. But this is maybe related to the network itself.
