Forum Discussion
saisanthosh934
Nov 16, 2023Copper Contributor
Webhook Messages are not delivering New Relic Notifications
We integrated New Relic Notifications to Teams Via Webhook and the notifications started failing randomly with error "Webhook message delivery failed with error: Microsoft Teams endpoint returned HT...
Prasad_Das-MSFT
Microsoft
Nov 16, 2023saisanthosh934 - We tried to repro this issue by sending the same card via incoming webhook using Postman and we are able to send card successfully.
saisanthosh934
Nov 16, 2023Copper Contributor
It is not happening continuously and happening randomly . Below is the screenshot from new relic regarding the notification failure
- Prasad_Das-MSFTNov 20, 2023
Microsoft
saisanthosh934 - Could you please share the tenant details and network log along with the time stamp when the request if failing, so that we can investigate further?
- ELicavoliDec 20, 2023Copper Contributor
Prasad_Das-MSFT I am having the same issue with webhooks from Zendesk. Same error. Is there an update on this?
- Prasad_Das-MSFTJan 02, 2024
Microsoft
ELicavoli - Could you please share the tenant details and network log along with the time stamp when the request if failing, so that we can investigate further? Please do share the card JSON as well