Forum Discussion
AndreaViola
Feb 24, 2025Copper Contributor
For sharing screen
Hi to all,
during metting (on desktop app) when sharing the screen, the shared scrceen slowly pixelate to gray to participants. At the end all screen is gray.
This happen also with my desktop app (version 25017.203.3370.1174.)
Anyone else has thi problem?
Thanks
Andrea
- RG-jknottsCopper Contributor
We are also seeing this problem with users in our environment disabling GPU acceleration is no an option anywhere I can find.
Hello Andrea, how are you? Is what I see in the screenshot what the users see or is this intentionally blurred for the forum post? thanks
- AndreaViolaCopper Contributor
Hi Andres,
the screenshot is exactly what I see on my desktop application.
During sharing the shared screen slowly pixelates and then becomes all gray.
Here below another screenshot at the end, when the "fog" covered all.
Maybe you can give it a try to disabling GPU acceleration
https://blog.thomasdamgaard.dk/posts/2024/02/25/how-to-disable-gpu-acceleration-in-new-teams/
- AndreaViolaCopper Contributor
Hi Andres,
that's what I see when "fog" slowly appears on my screen. The shared screen starts pixelating, covers all the share and then becomes fully gray.
Here below other two snapshot of the sequence.
Let me know if you tried disabling GPU acceleration