Forum Discussion
GrimleyD1
Sep 09, 2024Copper Contributor
Open in Outlook Button Inactive
I flag a lot of emails to follow up on in To Do. When I click on one of the tasks, I used to be able to click Open in Outlook on the right hand side pane, and it would open the email that was flagged...
- Sep 12, 2024can confirm that this is fixed. Any links that were created while this was broken needs to be reset to work. You'll need to delete cache/all files from C:\Users\username\AppData\Local\Microsoft\Office\16.0\Wef to reset those links for Desktop
ChrisS635
Sep 10, 2024Copper Contributor
We are having the same issue. Also the desktop version when clicking this button crashes the program.
I called support and put in a ticket and their reply was this is not within their scope of support and we need to get an answer on the tech forums. I was like wtf. Is microsoft going to fix this and their response was to put it in a forum...