Forum Discussion
GrimleyD1
Sep 09, 2024Copper Contributor
Open in Outlook Button Inactive
I flag a lot of emails to follow up on in To Do. When I click on one of the tasks, I used to be able to click Open in Outlook on the right hand side pane, and it would open the email that was flagged...
- Sep 12, 2024can confirm that this is fixed. Any links that were created while this was broken needs to be reset to work. You'll need to delete cache/all files from C:\Users\username\AppData\Local\Microsoft\Office\16.0\Wef to reset those links for Desktop
nmushovic
Sep 10, 2024Copper Contributor
Same problem, this feature is critical to my work flow. It does still work if you open up the ToDo pane from Outlook for the Web.
- ChrisS635Sep 10, 2024Copper Contributor
nmushovic Yes very critical to mine as well. Mine does not work anywhere, even on outlook on web, so you are lucky.
- kinglauSep 10, 2024Copper Contributor
The only place this works is my phone/ipad. When I click the link in the IOS app Todo APP, it opens outlook and opens the email.
This feels like a change was made to support IOS18 or something and they broke it for desktop/web.
Todo App Windows crashes, the moment I click the link.