Forum Discussion
To-Do not syncing with Outlook
Hi,
I'm a bit simple when it comes to tech, but whilst To-Do syncs with the Outlook Web App, it doesn't sync with normal Outlook Tasks on my laptop.
To-Do syncs fine between my laptop and my phone, but obviously doesn't have any of the Outlook Tasks in there as they aren't syncing with To-Do.
Same sign in (Office 365) on all.
Is it something I'm not doing (as I said, I'm a bit simple) or can it not sync?
Thanks to anyone who can advise.
I was having a similar issue. What I discovered is that only emails flagged on the inbox folder (server) will appear in To-Do. If you have a local folder for your inbox, then the emails won't get flagged in To-Do.
I am having (what I think is) a similar problem.
I started by migrating from Wunderlist to To Do...It went well. Originally, my Wunderlist was under my Gmail account. To Do now has the same primary email as my Outlook 365.
If I use Outlook.com (Web based version) I can see everything, including the To Do.
If I use Outlook (desktop) on either a desktop or notebook, the To Do lists are not there.
I am able to access the Stand alone App on my computer(s) and on my phone (Samsung S10+) and everything syncs fine as does the Web version of Outlook...it is just the Desktop version of Outlook that has an issue...it is as though there is a missing Add-in or something?
I found this on their support site... which pretty much says that it won't sync unless using a microsoft domain so any work accounts won't sync...
Why isn’t my account syncing with Outlook 2016 on Windows?
At the moment, only personal Microsoft accounts using an Outlook.com domain are able to sync between Microsoft To Do and Outlook 2016. If your personal Microsoft account uses a domain such as @outlook.com, @hotmail.com, @live.com or @msn.com, then your tasks should sync automatically between Microsoft To Do and Outlook 2016 on Windows.However, if you’re using a personal Microsoft account registered to a different domain, like @gmail.com or @yahoo.com, your to-dos won’t sync automatically. In order to sync your tasks between Microsoft To Do and Outlook 2016, you’ll need to a create a new alias for your account by registering a new outlook.com email address. To create a new alias, just do the following:- Head to https://account.live.com/names/Manage and log in to your personal Microsoft account.
- Under Account alias(es), select Add email.
- Make sure the option to Create a new email address and add it as an alias is selected and enter a new @outlook.com address.
- Select Add alias.
- Once the new alias has been added to your account, just select the option to Make primary.
Now that your new @outlook.com address is the primary alias for your account, you’ll need to update your Microsoft account within Outlook 2016:- First, remove your initial Microsoft account.
- Then add your new @outlook.com email address as an Office 365 account to Outlook 2016 by heading to File>Add Account.
- Enter your new @outlook.com email address and then select Connect.
- Alternatively, you may need to enter your name, email address and password and then select Next.
- If prompted, enter your password and then select OK.
- Then just select Finish.
Your tasks should then sync between Microsoft To Do and Outlook 2016 automatically.- Adding an Outlook.com email address DOES FIX THE SYNCH almost per the instructions above.
I have a work account and a gmail account on my Outlook desktop. Adding another account was no big deal but disabling an account was terrifying. So I didn't.
All the menus and palettes and dialogue boxes have proper names. I don't know them. Bear with me.
First, I created the x@outlook/com alias, per robfromworcs above instructions, and made it primary.
Then, in Outlook Desktop client: File/Account Settings/Account Settings/Email Accounts
Email Tab: click "New" & set up account manually. Enter in the email address and password (twice) and click connect/next/finish/whatever. RESTART OUTLOOK. (there were some authenticator confirmations and whatnot)
Outlook Desktop left flyout/nav column: my work account, gmail account, and outlook account all appear. On the Outlook Desktop Tasks screen, it shows the tasks for my work account and the outlook/com account. I dragged and dropped each task from the list pane to the new outlook account tasks folder. Refreshed the web client and it was populated. Opened my phone app and it populated. My TASKS SYNCHRONIZE between PC, web access, and phone!
Oh - well, crud - tasks created from mobile app or web synchronize to Desktop beautifully. Tasks created from standard "new Task" on Desktop create in work account. I can open Tasks window, click on outook account, and THEN create new task. That's a lot of clicks. Hmmm....tinkering some more. (sigh) Solutions welcome.I don't know if this is everyone's issue but I found my fix. I created a custom Form and set that as my default form to use. When I changed that back to the standard IPM.Task they synced immediately. Good Luck.
amcaldwell24 I know this is old - but thank you for the information. This resolved my issues perfectly.
- I am also having this issue. Im using a wirk ohone with some security software installed. Could that be blicking the sync ?
I am having the same issue.robfromworcs
I have all accounts synced and from one note to outlook, tasks are working perfectly
I then installed ToDo through the google store so that tasks would show on my s20plus
I then installed ToDo through the microsoft store on my windows 10 freshly updated machine.
Cannot get anything to sync.
Nothing old or new will show up in ToDo
If i add a task on ToDo, it syncs to the app on my laptop.
If i add a task through outlook, no love
if i add a task through onenote, no love
There are no disabled add-ins and I cannot see any add-ins for ToDo in the com-addin section
nikitaA couple of possible solutions...
Are you sure you're logged into the same Microsoft 365 account in Outlook and in To Do? I have a personal and a work account. You can add an account (or change it) in the settings for To Do.
Setup integration: Make sure the settings in To Do (click the drop-down next to your name in the top-left and select Settings), under the Connected Apps area are set to allow:
* Planner
* Flagged email
The only other problem I can think of is - are you creating Outlook tasks in the normal manner? When I add tasks using the Outlook bar, they always sync with To Do. But when I create a rule that creates tasks (such as converting an email to a task) for some reason, those items don't sync.
Hope some of that is helpful.
Thankyou PoweredByLUCK
I realised both accounts were showing tasks all mixed together. When I cleaned this up it now looks the same as my desktop did earlier 🙂
Solved fingers crossed.
robfromworcs I too have this issue. Searched the Internet for a resolution. Didn't find any. Saddened that no one from Microsoft has weighed in here. THought that's what these user forums were about.
adpii - I actually did figure out what the problem is with this...
I had some Quick Steps I was using to create tasks. For some reason, tasks created that way were not syncing. You can identify them as having a slightly different icon. Unfortunately there was no fix, but I was able to manually re-created all of them and delete the originals from Outlook.
Here is a picture showing the icon next to "This isn't in To Do".
- Appreciate your reply. As you can see, it's a year later and the issue still exists. I don't use QuickSteps so, while I'm happy it seems to have solved the issue for you, it hasn't for me. <sad face>
robfromworcs have you found a fix for this?
Some of my previously entered activities from Outlook have synced with To Do. And anything I enter into To Do sync to Outlook.
But some of my past Outlook activities have not synced and will not sync even if I re-open and re-save them. And new tasks entered into Outlook do not seem to be syncing.
robfromworcs I have a simliar issue as well. It seems my PC sends updates to the mobile app. But the mobile app updates I make are not synced with my PC.
robfromworcs I have exactly the same problem. It would be great if someone could explain to me/us what I'm/we're doing wrong. Cheers.
