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robertodangelo's avatar
robertodangelo
Copper Contributor
Mar 23, 2019

"not a valid account name"

hi there, I just created a distribution of the health bot. creation went well but now when I click on configure I'm redirected and I'm getting the message "botXYZ is not a valid account name".

Any idea? It may just be question of time? thanks, RD

  • robertodangelo Hi, there is currently an isolated issue that in certain conditions causes a newly provisioned instance to not be recognized. The fastest way to address this is to simply create a new instance from our Marketplace listing 

     

    We are looking to address this issue so that it will not happen in the future. Apologies for the inconvenience. 

     

    Regards, Adam

      • robertodangelo's avatar
        robertodangelo
        Copper Contributor
        tried again, now the issue is
        TokenError: AADSTS70000: The provided value for the 'code' parameter is not valid. The code has expired.

        Any expected date for when it will be fixed?
        jfyi I'm trying to make an instance in EU. thanks

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