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VikramCherry's avatar
VikramCherry
Copper Contributor
Oct 08, 2021

Unable to handoff user to live agent from Microsoft Health Bot Service to Microsoft Teams

Hi,

 

I had configured the health for Microsoft Teams bot according to this links https://docs.microsoft.com/en-us/healthbot/handoff, https://docs.microsoft.com/en-us/healthbot/handoff-teams    and i am unable to log in as an agent on Microsoft Teams. and I am getting Handoff scenario error - Check Microsoft Teams handoff configuration or parameters passed to the agent login scenario when I login through my team's app. please check the attachment 

Any response from your side with be appreciated.

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