Forum Discussion
ManhNguyen2704
Jan 25, 2024Copper Contributor
A false detection of Windows 10 Defender for my exe file suddenly occurred again
I have an .exe file that I created myself. I submitted it to Microsoft Security Intelligence webpage and it was approved as a false detection a few months ago.
Today, That false detection suddenly happened and caused a lot of inconveniences to my users who using this file.
So, what's the reason? Why did this detection happened again? And how can I report it and get it done forever?
- namelessitguyCopper Contributor
Since Mar 25th, I've been facing the same issue. I took the step to submit it to Microsoft for review via https://www.microsoft.com/en-us/wdsi/filesubmission
The result is:
We have determined that the files meet our criteria for malware. At this time the detection will remain in place.
https://www.microsoft.com/en-us/wdsi/submission/b02819e5-3710-4183-9838-752133d6c89e
However, they haven't provided any evidence to support their conclusion, opting for a straightforward judgment instead. - Reza_AmeriSilver ContributorIf you believe this is false detection, you may report it to the following website:
https://www.microsoft.com/en-us/wdsi/filesubmission
And see what the result is?
There might be change in your code which might caused this issue.- ManhNguyen2704Copper Contributor
Thank Reza_Ameri for your reply.
I submitted this file to Microsoft Security Intelligence several times for checking again and again.
But although there is no change on my file, a new false detection will still occur after many days.
I have no idea how can I avoid this from happening in the future because I cannot find any way to contact to Microsoft Support Team for this problem.
- Reza_AmeriSilver ContributorDepending on your location, you may contact them by phone, have a look at:
https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2