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Makeineer
Copper Contributor
Aug 20, 2022

[LTSC] Windows Hello Facial Recognition - Installation OR Repair

Hello Tech Community,

 

     Recently, I discovered that Windows Hello Facial Recognition is either disabled or removed from Windows 10 Enterprise LTSC 2021 (21H2), and after a skim of the archives, could not find any method to install Windows Hello to these devices.

 

Q: Are/Is the device(s) in question compatible with Windows Hello Facial Recognition?

A: They are by the OEM, claiming that an IR module is specifically installed in each unit with compatibility guaranteed.

 

Q: Are/Is the device(s) in question using the correct Windows Hello Facial Recognition-compatible driver?

A: The drivers have been installed in full, and Windows prompts users to set up Windows Hello Facial Recognition rather than reporting that no compatible device is installed.

 

Q: Are/Is the device(s) in question affected by any OEM/user modifications which could inhibit Windows Hello's ability to function properly?
A: Microsoft Edge has been uninstalled (using the built-in uninstaller bundled with LTSC 2021) from the device(s), however no non-standard (including Enterprise-specific) settings/programs have been altered outside of that.

 

Q: What issue is occurring when attempting to configure Windows Hello Facial Recognition on the device(s)?

A: The introduction to Windows Hello Facial Recognition simply force-stops/crashes when Get Started is pressed, as if an application is not present. This may also be a missing Universal Windows Program (.uwp), as no other UWPs are present in this install, as far as I'm aware.

 

     My question to you: Is it possible to install or repair Windows Hello (the combined package, preferably) to this installation of Windows 10 Enterprise LTSC?

 

Thank you,

     Makeineer

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