Forum Discussion
baget
May 19, 2021Brass Contributor
News and Interests does not login to my Microsoft account
Hi
for some reason the new feature of "News and Interests" does not login to my Microsoft account.
all other feature and app works (like Microsoft Store, Microsoft news and etc...)
any idea how to fix it?
- HumackerCopper ContributorIt's the sign in method for windows. News and interests can't see your changes because the session isn't connected to your microsoft account when using a Local Account login. I've disabled news and interests but if you want to use it. Go to change account settings and "Sign in with a Microsoft account instead". Plus you may want adjust your interests using chrome. Edge seems reluctant to let you sign into the Microsoft Start personalize page.
- Maddoctor2021Copper Contributor
baget I have fixed it, but I don't know how. It has to do with the account. I have a pc where I log-in with my online account, but I didn't sync the last months. There somehow I got it working correct. But after I sync, settings where kept, but I was seen as not logged in. Check images below upload at my site
https://itechnews.gr/wp-content/uploads/2021/06/news_account.jpg
image after sync
https://itechnews.gr/wp-content/uploads/2021/06/Clipboard02.jpg
- osv-mikemCopper ContributorSame issue here. Windows 10 pro x64 v.21H1. Domain-joined with work account logged into MSN. I'm VERY tired of continually blocking the same news sources/categories.
- I've reported this issue via Feedback hub, here is the link: https://aka.ms/AAcv7db. Anyone facing this issue can upvote the feedback, so that this problem gets resolved in upcoming builds/updates.
- DiamirCopper Contributor
same issue here
- etaxi341Copper ContributorI have the same issue
- Shae_ClarkCopper ContributorI'm having this issue too.
- Alexander_Campbell
Microsoft
Thanks for the feedback. Is this Microsoft account the same account you use to login to your device?- DrR0CkCopper Contributor
Alexander_Campbell I log in with a local account but have the Microsoft account tied to Windows for store and other functionality.
- Alexander_Campbell
Microsoft
Thanks for the information. As you're currently logged in to Windows 10 with a local account you could switch to sign in with a Microsoft account to see if that helps.
Learn more here: https://support.microsoft.com/en-us/windows/switch-from-a-local-account-to-a-microsoft-account-395203bf-9f1b-eb24-b042-5b8dae6c1d20
- bagetBrass Contributoryes, it is... all the other apps (Store, MSN News, To Do) works with me account fine.
even I try to customize my interests and preferences it open edge with my account.
everything is working with my account except for that new feature of "news and interests"
- Hello,
If you click on 'Manage interests' button, I believe it should take you to MSN page. Are you trying to sign-in at this page and it is not working?
Regards.- bagetBrass Contributorthat is working, it open msn page and I'm logged in there
when I click on "news and interests" and then press the 3 dots (...)
there is a label saying "no account connected"- DrR0CkCopper ContributorI have the exact same issue. I am signed in on the web page, I try to customize my interests and preferences, but they do not get saved and are not reflected in the news feed.