Forum Discussion

baget's avatar
baget
Brass Contributor
May 19, 2021

News and Interests does not login to my Microsoft account

Hi

for some reason the new feature of "News and Interests" does not login to my Microsoft account.

all other feature and app works (like Microsoft Store, Microsoft news and etc...)

 

any idea how to fix it?

  • Humacker's avatar
    Humacker
    Copper Contributor
    It's the sign in method for windows. News and interests can't see your changes because the session isn't connected to your microsoft account when using a Local Account login. I've disabled news and interests but if you want to use it. Go to change account settings and "Sign in with a Microsoft account instead". Plus you may want adjust your interests using chrome. Edge seems reluctant to let you sign into the Microsoft Start personalize page.
  • Maddoctor2021's avatar
    Maddoctor2021
    Copper Contributor

    baget I have fixed it, but I don't know how. It has to do with the account. I have a pc where I log-in with my online account, but I didn't sync the last months. There somehow I got it working correct. But after I sync, settings where kept, but I was seen as not logged in. Check images below upload at my site

     

    https://itechnews.gr/wp-content/uploads/2021/06/news_account.jpg

    image after sync

    https://itechnews.gr/wp-content/uploads/2021/06/Clipboard02.jpg

    • osv-mikem's avatar
      osv-mikem
      Copper Contributor
      Same issue here. Windows 10 pro x64 v.21H1. Domain-joined with work account logged into MSN. I'm VERY tired of continually blocking the same news sources/categories.
  • I've reported this issue via Feedback hub, here is the link: https://aka.ms/AAcv7db. Anyone facing this issue can upvote the feedback, so that this problem gets resolved in upcoming builds/updates.
  • Hello,

    If you click on 'Manage interests' button, I believe it should take you to MSN page. Are you trying to sign-in at this page and it is not working?

    Regards.
    • baget's avatar
      baget
      Brass Contributor
      that is working, it open msn page and I'm logged in there
      when I click on "news and interests" and then press the 3 dots (...)
      there is a label saying "no account connected"
      • DrR0Ck's avatar
        DrR0Ck
        Copper Contributor
        I have the exact same issue. I am signed in on the web page, I try to customize my interests and preferences, but they do not get saved and are not reflected in the news feed.

Resources