Just got my WIndows365 Cloud PC up and running.I don't seem to be able to download all my email (slider is greyed out)

easykey Please go to the following registry location - and set the enabled and syncwindowsetting to 0. Computer\HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\office\16.0\outlook\cached mode

Exchange Account Settings greyed out | Microsoft Community Hub

Christiaan_Brinkhoff
Microsoft
Aug 27, 2021
easykey

Please go to the following registry location - and set the enabled and syncwindowsetting to 0.

Computer\HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\office\16.0\outlook\cached mode
- jchavez22
  Copper Contributor
  May 09, 2024
  Christiaan_Brinkhoff
  Hello,
  
  I have tried to do these steps however I do not have the cache option available. Is there any other resolution?
  - BlasG
    Copper Contributor
    Aug 16, 2024
    jchavez22
    
    You may need to create the keys necessary if they are missing then add the DWORD values.
- astansbery1010
  Copper Contributor
  Feb 20, 2023
  This kind of only half works as it completely disables cached exchange mode. Giving no option to change the length of cached exchange mode. As the ability to move the slider would be better than completely off or on.
- RogierBanis
  Copper Contributor
  Mar 14, 2022
  Is this also easily changeable via Endpoint manager via a configuration profile?
  - astansbery1010
    Copper Contributor
    Feb 20, 2023
    This would be the proper way to change this. But Microsoft always wanting to make things difficult.
    Probably just them want as little on the VM server as possible. But what do I know.

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Exchange Account Settings greyed out

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