Forum Discussion
"this device can't connect cloud pcs"
Hello,
I'm a newbie admin. I restarted the cloud pc hitting the restart button while the session active.
Now we can't connect to enviroment from anywhere, including web.
I have full access to everything. We don't have any conditionnal access set up. Restoring to a previous point didn't help. Device is compliant. Connectivity status is available.
I'm in need of your assistance.
The error reads:
"This device can't connect cloud pcs. ask your admin to install any required apps on this device or use another device connect to your cloud pc."
I am facing the same issue too, did you manage to resolve it?
- Have you tried base machine restart? In Intune have you tried to reprovision the cloud pc? Probably something is messed up.
- Hello,
Did you try restarting the CPC from Intune ? from the App ? Do you apply User Rights settings with security baselines or GPO ? Did you install a proxy client like Zscaler ?
