Forum Discussion
Martinik
Nov 28, 2021Copper Contributor
Server Manager problem: Online - Data retrieval failures occurred
Hello, I'm using Windows Server 2022 and I have this problem: data retrieval on Server Manager. Is there a fix for this issue? Obs: - this is a test lab - all servers are domain members - I'm c...
- Dec 27, 2024
DG00 I am sorry to hear this. I had a fair number of our customers affected.
For me it is gone when WS 2022 (target OS you want to manage remotely) is patched.
The only situation where I still see the issue is the WS 2025 DC created by mslab, when added to a remote Server Manager. Doesn't matter the remote OS or LCU.
I have reported everything with SR 2411120050002891. Including videos and repro steps.
As you are still affected, please open a business support case and refer to the SR number above in the case description.
I see no other way to get yours addressed.
Could you please try the following and report back:
- spin up a VM with WS 2022 latest ISO + LCU 10-2024 or newer (alternatively WS 2025, when licensed)
- Join OS to the same network and domain of the cluster
- Add your cluster / nodes to Server Manager on this VM
- Does this change anything?
- Have you tried any of the many workarounds on the cluster or is it in default state?
Karl-WE
Nov 17, 2024MVP
Hi all,
is anyone still affected by this issue. Could you please comment with
- the OS version and build of the remote management VM
- the OS version and build of the cluster nodes
I have tried to repro the issue with Windows Server 2022 RTM build 20348.169 and patched LCU 10-2024.
The clustered or not all nodes showed up as "Online".
Only VMs that were newer than the Management VM OS showed up with the respective error.
mgmt-2022 - OS: WS 2022 RTM
Management - OS: WS 2025 vNext
DC - OS: WS 2025 RTM
S2D-Clus01 Nodes S2D-101024-1 / Nodes S2D-101024-2 - OS WS 2022 patched LCU 10-2024
S2D-Clus02 Nodes WS2022-S2D1 / Nodes WS2022-S2D2 - OS WS 2022 RTM
utcl_ken
Dec 16, 2024Copper Contributor
Definitely affected by something that looks the same.
Not related to clusters, though.
- Karl-WEDec 17, 2024MVP
utcl_ken DG00
could it be that the OS where you are adding remote Windows Server in Server Manager is older than the target OS?
I mean imagine you have a WS 2022 cluster or DC and adding it to a WS 2019 Server Manager.Is there any difference doing the same adding remote servers in WS 2022 Server Manager?