Forum Discussion
Greg Black
May 13, 2018Copper Contributor
Windows Server 2019 install product key not working
i Have tried both Standard and Datacenter product keys and get errors with both
- May 23, 2018
Did you install, choose NOT to enter the product key, then after the install was done, try to enter and activate the key? if so, that does not appear to work. I ran into the same issue on 2 of my 2019 servers. I wiped them out and this time entered the key during install, and it successfully activated. if I were to guess, they made something in the install to take into account these testing keys, but the Activation function within Settings, has not been updated to reflect that, so it thinks you are activating a live version of Windows, and that is not a valid key there. That is entirely a guess on my part. I didn't bother running a wireshark or anything to see what kind of response I was getting when trying to activate from Settings.
Just as an FYI, based on the earlier response, the 2 machines I was seeing this issue on, were not upgrades, they were brand new installs on a blank hard drive. I have not gotten around to trying the in-place upgrade yet. I don't know if this will help your situation, but I can say that I saw exactly what you were describing, and if you enter the key during the actual install, it appears to work. I have not looked into the release notes to see if there is something that says Activation from Settings is not set up to work yet.
Tamás Havas
Jul 23, 2018Copper Contributor
I had Windows Server 2019 Insider Preview Build 17692 installed and activated on my SRV. Just downloaded the Windows Server 2019 Insider Preview Build 17713 ISO - mounted it, end started an update. Everything went good, but now, the OS isnt activated.
Windows activation not working. If i reenter the serial, the activation fails too.
- Dustin MarquessJul 28, 2018Copper ContributorI have the same exact problem :(
- BrentforJul 31, 2018
Microsoft
Hi Folks,
We apologize for the frustration this has been causing. We have several bugs opened and are working through these. Here is a possible solution in the meantime. Since it is difficult to tell exact steps from this thread, here is our repro and workaround. Step #6 is the workaround. Hope this helps.
- Install RS_PRERELEASE 17692 (Standard Full)
- Mount RS5_RELEASE 17713 ISO
- Upgrade 17692 to 17713 (Standard Full)
- After upgrade check two issues that should repro.
- On the desktop there is no watermark for OS is not licensed
- When running from a command prompt, cscript c:\windows\system32\slmgr.vbs /dlv – OS shows as not licensed
- Try to activate from UI: Settings -> Update & Security -> Activation -> Activate
- This will error saying product key is not valid
- From a command prompt use cscript c:\windows\system32\slmgr.vbs /ipk <product_key>
- OS should activate
- chetzurawskiApr 30, 2021Copper Contributor
Brentfor I installed Windows Server 2019 Standard version by mistake and activated it waiting for it to come up windows looking on the reboot which of coarse it did not. I then wiped out the raid and all started from scratch and reinstalled windows server 2019 datacenter version on the same computer but it will not activate now? What can I do?