Forum Discussion
rtravni42
Dec 02, 2021Brass Contributor
Support for M365 Apps (O365) on Windows 2022
We have a large number of Windows Server 2016 with M365 Apps (O365) and need to upgrade these servers now (end of support for WS2016 is Jan 2022). The next server product to install for us would be ...
- Sep 06, 2022
First off I would like to thank everyone for the feedback and apologize for the delay in responding to this thread. Your feedback has made a difference, and sparked many internal discussions... we have customers running M365 on WS2016 and WS2019 today, and we want to enable staying current and secure being able to upgrade to WS2022.
<UPDATED EDIT> In response to your feedback we have announced support for M365 on Windows Server 2022, please see this link for additional information:
Windows Server end of support and Microsoft 365 Apps - Deploy Office | Microsoft Learn
Again, thank you for your feedback and passion!!
Elden Christensen
Principal Group PM Manager
Windows Server Development Team
greatquux
Aug 24, 2022Brass Contributor
And how long until Microsoft decides to stop releasing an Office LTSC? We need a supported solution that allows recent and supported Windows Server RDS to run supported Office apps and connect to M365 online services, even if it's only Office LTSC that we have to volume-license.
Elden_Christensen
Microsoft
Sep 06, 2022First off I would like to thank everyone for the feedback and apologize for the delay in responding to this thread. Your feedback has made a difference, and sparked many internal discussions... we have customers running M365 on WS2016 and WS2019 today, and we want to enable staying current and secure being able to upgrade to WS2022.
<UPDATED EDIT> In response to your feedback we have announced support for M365 on Windows Server 2022, please see this link for additional information:
Windows Server end of support and Microsoft 365 Apps - Deploy Office | Microsoft Learn
Again, thank you for your feedback and passion!!
Elden Christensen
Principal Group PM Manager
Windows Server Development Team
- -_RH_-May 25, 2023Steel Contributor
MI5-Agent I hear you, especially on not being able to upgrade to the latest OS until 1-2 years after release, so 5 years is reduced to 3-4 in the real world. In fairness to Microsoft, 5 years mainstream support has been their standard for quite some time, though software support has usually continued into the extended support period rather than dropping once mainstream support ends. However, 5 years support is better than none at all and being forced to W365 or AVD.
I think as customers we're caught between the waterfall/traditional licensed OS and ~agile/subscription licensed application worlds. I could be wrong, but I get the impression that, while Microsoft dogfoods their own software, they don't dogfood their own licensing and experience the same licensing conundrums their customers face. Perhaps a more continuous upgrade model OS like Azure Stack HCI could resolve the issue in the long run, though that doesn't help much today.
- mkelly625May 25, 2023Copper ContributorThis is 1000000% true especially in Healthcare. Most of our applications are just now supporting Server 2019. We really need more than mainstream support
- MI5-AgentMay 25, 2023Brass Contributor
This is all far too complicated and it is not a typical use case to plan upgrades of RDS hosts each five years excactly. Many software companies don't have their applications ready for the newest OS in the beginning. Thus a migration would be happen 1 or 2 years after release and so the remaining run time would only be 3-4 years for the hosts. Usually you don't use Office on RDS hosts only, so upgrades/migrations are a lot of work as well and such a short support period of M365 Apps or even Office 2021 LTSC is more than questionable.
10 years of support were great, even 7 would be still fine but 5 or even shorter with M365 is really a mess. It is just a campaign to give RDS up, capitulate and book Azure virtual desktops for even more money.
The only thing who could stop this develpoment are antitrust authorities.
- -_RH_-May 25, 2023Steel Contributor
greatquux Elden_Christensen Bernd Dausch Note only 2302 or later is supported on Server 2022. The latest Semi-Annual Enterprise Channel release is 2208 and is NOT supported (at this time). The latest Monthly Enterprise Channel (2303) and Current Channel (2304) are supported.
- -_RH_-May 25, 2023Steel Contributor
Elden_Christensen Thank you very, very much for your help drawing attention to and getting a sensible resolution to this issue!
- mkelly625May 25, 2023Copper ContributorThis puts healthcare customers like us in an extremely tough spot knowing they can't move as fast as MS wants everyone to move. Generally speaking, healthcare runs on extended support for many years before jumping to the next OS. That's largely due to the fact that jumping to a newer OS adds infrastructure costs across the board due to the additional resources required to run the newer OS.
- Michael RussoMay 25, 2023Brass ContributorYes, PLEASE stay the course! As has been emphasized in this thread, while the need to more frequently upgrade Windows Server is not ideal, it's certainly much preferred than having to use individual desktops (whether physical or virtual) in order to provide Office to users.
- Elden_ChristensenMay 25, 2023
Microsoft
We do not make support statements for unreleased products, but I would expect us to stay the course.
Thanks!
Elden - asdasdadqwdqMay 25, 2023Copper Contributor
To be sure:
If we understand this statement correctly, does this mean that the next version of Windows Server will also get MS365 support?
Thank you! - greatquuxMay 25, 2023Brass ContributorI think the article is this one:
https://learn.microsoft.com/en-us/deployoffice/endofsupport/windows-server-support
I'd also recommend everyone change their Office 365 channel to the Semi-Annual Enterprise Channel: https://learn.microsoft.com/en-us/officeupdates/semi-annual-enterprise-channel - Bernd DauschMay 25, 2023Copper ContributorElden_Christensen
This is a great compromise. Thank you for making this possible.
To you have a link to a official Microsoft Document, to the new Support Policy Document. so we can switch in this direction?
Thanks
Bernd - greatquuxMay 24, 2023Brass ContributorYeah, believe me none of us are happy that we'll have to upgrade more often, BUT it's better than being told sorry you can't do it at all! So please just keep allowing this and releasing LTSC versions of Windows Server with RDSH and Office LTSC as well.
- ThaduktorMay 24, 2023Copper Contributor
Elden_Christensen The strategy is comprehensible for us. M365 has short functional update cycles and the server is in LTSC. Support for M365 on Windows Server in mainstream support is a good compromise. The important thing for us is to get saftey for planning. Is M365 supported on the Vnext server in mainstream support?
- Leopold GitersonMay 24, 2023Copper Contributor
I believe aug 2021 to oct 2025 is 4 years.
I have read something about the new support policy.
But the main point is that a product that had support for 11 years , is now reduced to a product that has 4 years of support.
Inherently means that we the lifetime support and investment in a product has been reduced to 1/3 of what it previously was, and therefor investments are now also 3x as often as before. at the very best investments are 2x more often (and I have to assume at the same price since our CS reseller did sell the new server 2022 at the same high end price as the previous server OS that we had purchased in the past. (not to mention that we did not mention (while he knew) that the support of the microsoft365 apps are now on a lower support cycle.
So same price, and less support on the microsoft365 apps for essentially the same product.
regards
Leopold
- Elden_ChristensenMay 24, 2023
Microsoft
The new support policy is that M365 is supported on Windows Server during its Mainstream support period. The Mainstream support period is the first 5-years and there are new LTSC releases of Windows Server every 2- 3 years.
Stay Current | Stay Secure | Stay Supported
Thanks!
EldenWindows Server end of support and Microsoft 365 Apps - Deploy Office | Microsoft Learn
- Leopold GitersonMay 24, 2023Copper Contributor
Thanks for the initial extension.
However I have a summary of the support on of the microsoft apps on previous server versions.
Windows server 2008R2
Support Dates
Listing Start Date Mainstream End Date Extended End Date
Windows Server 2008 R2 Oct 22, 2009 Jan 13, 2015 Jan 14, 2020
Microsoft 365 Apps isn’t supported on Windows Server 2008 R2, as of January 14, 2020.
11 years after start date
Windows Server 2012
Listing Start Date Mainstream End Date Extended End Date
Windows Server 2012 Oct 30, 2012 Oct 9, 2018 Oct 10, 2023
Microsoft 365 Apps isn’t supported on Windows Server 2008 R2, as of January 14, 2020.
8 years after start date
Windows Server 2012R2
Listing Start Date Mainstream End Date Extended End Date
Windows Server 2012 R2 Nov 25, 2013 Oct 9, 2018 Oct 10, 2023
Microsoft 365 Apps isn’t supported on Windows Server 2012 R2, as of January 14, 2020.
7 years after start date
Windows Server 2016
Listing Start Date Mainstream End Date Extended End Date
Windows Server 2016 Oct 15, 2016 Jan 11, 2022 Jan 12, 2027
Microsoft 365 Apps is supported on Windows Server 2016 until October 2025.
9 years after start date
Windows Server 2019
Listing Start Date Mainstream End Date Extended End Date
Windows Server 2019 Nov 13, 2018 Jan 9, 2024 Jan 9, 2029
Microsoft 365 Apps is supported on Windows Server 2019 until October 2025.
7 years after start date
Windows Server 2022
Listing Start Date Mainstream End Date Extended End Date
Windows Server 2022 Aug 18, 2021 Oct 13, 2026 Oct 14, 2031
Microsoft 365 Apps is supported on Windows Server 2019 until October 2025.
4 Years after start date
So although providing support till 2025 is a good initial step , it's not sufficient.
Previously Microsoft365 apps were supported for 7 to 11 years on the previous windows server operating systems.
Now with server 2022 there is support for only 4 years.
That is unheard of and not acceptable.
regards
- ThaduktorJan 20, 2023Copper ContributorElden_Christensen TJ_Devine - this is a good summary of the topic (M365 Client OS vs. Server OS) from the customer's point of view. Could you please make a statement on this? Thanks
- sschmidJan 20, 2023Copper Contributor
Elden_Christensen, thanks for your summary of current options. We are facing a decision for our hosting service (CSP, SPLA) this year on which technical basis our software and M365 can be provided to customers in the future. Currently, we are running Windows Server (RDS) in conjunction with M365 because this combination offers the best cost-benefit relation for our high standardized workloads.
We would welcome a decision for a general M365 support in the mainstream support phase of the Windows Server (know-how, HyperV support, …). For security and support reasons we can also understand and accept a limitation to 5 years.
From a customer perspective, Windows 11 EMS & M365 offers the best experience and would be the favored solution. Since we support many, very small customers, the required operation of an Azure Stack HCI cluster per customer is not economically feasible and operable. Here, a release of Azure Stack HCI multi-tenant setup and licensing would be necessary or a Windows 11 EMS release with general HyperV support. Also, the support period of 2.5 years on Win11 EMS is challenging.
The last option of migrating the service to the cloud is currently not technically feasible as there is no centralized management of 20,000+ Azure tenants and all required services.
Please do not hesitate to contact me if you have any questions. - -_RH_-Jan 20, 2023Steel Contributor
Deleted That misses the point: Microsoft could simply choose to provide CSP support in anything they want: they make all the Windows versions, including the LTSC versions. I don't think it's that simple anyway, as I'm pretty sure the non-LTSC versions of Server they've released don't have CSP support either.
- -_RH_-Jan 20, 2023Steel Contributor
Deleted That view seems to see it almost exclusively from the provider (software and hardware) side. From the customer side, the binding isn't technical, it's practical: e.g., small businesses running a single cluster for the majority of their workload simply can't upgrade that production system in place. It's far too risky.
- DeletedJan 20, 2023
-_RH_- "It is unclear to me why multi-user client is significantly different from terminal server, other than licensing. [...]no Intune, CSP (Policies) support.
That's quite easy to answer. It is not only Windows Server that is in question but also all Windows Client LTSC versions. Mind Windows Server is also an LTSC version, while less dominantly named in the product.
This causes constraints, technically, to support products and techniques coming from Azure PGs.
Actively seeing this on the matter how much of work it is to bring winget to Windows Server, while possible, but not yet supported. It is on the roadmap for winget but it is clear that LTSC as a definition and missing dependencies makes it harder to implement.
I personally do not like the clear split of management of WS and Clients aswell. Especially for SMB there are no "server" and seperate "client" teams, opposed to enterprises.
- DeletedJan 20, 2023
Hi -_RH_- I understand your points. Yet there is no direct binding of hardware support and the 5Y software support cycle. In fact, I am seeing regular updates to older HW products to be certified for newer Windows Server releases by the OEM, so it is quite likely you can use your hardware ideally for at least 2 iterations of Windows Server with full support by Microsoft. Yet, the HW support is often limited to 5 years by our OEM partners and buying in longer terms after the initial 5 years is quite costly. Same as the possible extension by ESU for up to 3 years per Windows Server Product oder other Server Products such as SQL - ESU cost exceptions Azure (Cloud) + Azure Stack HCI (on-premises).
So if you keep this in mind a 5-year cycle, it could make sense. Agree 5-year cycles can be a burden for large enterprises if you do not favor software designed changes in concepts as infrastructure as a code. And it also causes a lot of old hardware that might not be resold for a second life.
- -_RH_-Jan 19, 2023Steel ContributorBernd Dausch Until now, yes, but it was only recently that Server support for O365 was in question.
100% agreed regarding cost vs. VDI. There are some workloads for which terminal server is a better solution. The alternative seems to be multi-user client, but as server and client still use the same core and the process of modularization of the OS has gone far, the main difference from Microsoft's standpoint seems to be licensing. However, from a customer's standpoint, as many here have pointed out, there are many practical implications (or perhaps more to the point, many impractical implications). - Bernd DauschJan 19, 2023Copper Contributor
the Windows Client OS has always Support for Office 365.
so no need to wait if the pressure from the customers to microsoft is high enough
to get support for the next server Version.
and it is cheeper for the customers then VDI. And esier for us to maintain for us
- -_RH_-Jan 19, 2023Steel Contributor
It is unclear to me why multi-user client is significantly different from terminal server, other than licensing. However, one thing that is sorely lacking in Server is Intune support, and this isn't really answered by Azure Stack HCI, either (Azure Security Center/Defender for Cloud =/= Intune, and it makes little sense to spin up/maintain/skill up on a non-cloud Config Manager for cloud-first orgs). Want to apply Conditional Access Compliance policies for Server? Can't do it. The technical answer I've heard is "CSP support doesn't exist in Server," but that kind of skirts the question, as it's coming from the company that could easily choose to add it.