Event banner
Event details
What about the chat first approach in ACS ? Who is also missing it by heart? We do need it for a realy awesome project....
- shawnhenry
Microsoft
Azure Communication Services does support Chat! There's an overview of our Chat SDK here: https://docs.microsoft.com/en-us/azure/communication-services/concepts/chat/sdk-features ... and I highly recommend checking out our Chat Hero Sample here: https://docs.microsoft.com/en-us/azure/communication-services/samples/chat-hero-sample- Let me give some more details - we do need a chat solution, where we have the option to escalate to voice and or video in the same session and communication frame we have set up. Perhaps even futher to screen sharing. I did not find that in the heroes I think.
- manoskow-msft
Totally doable! We have demoed this type of escalation at a couple of Ignite conferences and have some samples here you can take a look at.
I would specifically look at:
- Contoso Medical App
