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- Dylan_Snodgrass
Community Manager
That's a wrap for this AMA! Please feel free to continue engaging with us in the Microsoft 365 Discussion space!
Here are some resources provided by the product team as well:
Overview of Microsoft 365 Copilot Chat | Microsoft Learn
Copilot Chat and agent starter kit - guidance to prepare your tenant for Copilot Chat and enable your users to create and use agents: https://aka.ms/Copilot/ChatAgentStarterKit
There is also this learning path that includes Copilot Chat and getting started with no code agents in SP: Transform your everyday business processes with no-code agents MS-4019 - Training | Microsoft Learn
Expect an update to this Copilot Chat course to be inclusive of free chat soon as well: https://learn.microsoft.com/en-us/training/paths/explore-microsoft-365-copilot-business-chat/ Hi, I understand that Microsoft 365 Copilot is now available for personal users for free, but with a monthly usage credit limit. Are there any ways to increase this limit without incurring additional costs?
For example, could there be a system where users earn extra credits by sharing Copilot tips and receiving a certain number of upvotes, or by completing specific learning challenges?
Is Microsoft considering any user participation-based reward systems to extend Copilot usage?
- Eric_VanAelstyn
Microsoft
Thank you for the great suggestion! At this time, there isn't a way to gain additional credits via activities you list but we will bring this idea back to the business for consideration.
Do you have any links to training that you can share with me that focus solely on what users can do in Copilot Chat without a Copilot Pro license?
- Andrea_Lum
There are also training resources that you can share with end users on the adoption site: https://adoption.microsoft.com/en-us/copilot/user-engagement-tools-and-templates/
The top section, "Copilot Chat tools and templates", all pertain to Copilot Chat without any additional Copilot licenses. The Copilot Chat user training guide is a great place to start.
- JeremyChapmanMSFT
You can check out the online documentation at https://aka.ms/CopilotChatDocs also https://aka.ms/promptgallery and we just published a Microsoft Mechanics video on the topic for users and IT admins at https://youtu.be/0w8f3rE52Lk
- Dylan_Snodgrass
Welcome to the Microsoft 365 Copilot Chat AMA! Do you have a burning question for our product team?
Be sure to ask your question in a new comment here on this page! My workplace uses Microsoft 365 apps for Enterprise and the associated M365 Copilot Chat. That currently has the limitation of one file upload at a time and a maximum file size of 1MB. Are there any plans to raise either of those limits for Copilot Chat in the near future? If not, then if we were to pay the additional licensing fee per user for Microsoft 365 Copilot, would that 1) give us the ability to upload more than one file at a time per prompt, and 2) raise the file size limit?
- Eric_VanAelstyn
Thank you for your question and feedback! We're currently exploring the potential to increase limits for Copilot Chat as this has been a primary piece of feedback we have received from customers and users. If you purchase the Microsoft 365 Copilot license, you can upload multiple files at once and the file size limit is higher.
I enjoy “Microsoft 365 Copilot Chat” every day!
First and foremost, I would like to know what scope of functionality “Microsoft 365 Copilot Chat” refers to.
I initially understood that the functionality formerly known as Bing Chat Enterprise [the so-called Web tab] had been renamed “Microsoft 365 Copilot Chat”.However, now I see “Microsoft 365 Copilot Chat (Web)” and “Microsoft 365 Copilot Chat (Work)” everywhere (e.g., in the Copilot Prompt Gallery and Message Center),
I feel that the name is being used to encompass the former Bing Chat Enterprise and Business Chat.
Does the name “Microsoft 365 Copilot Chat” refer to the functionality of what used to be called Bing Chat Enterprise and Business Chat = including all of Copilot Chat's Web and Work tabs?- Eric_VanAelstyn
Microsoft 365 Copilot Chat refers to the chat experience itself and we offer this Copilot Chat with web grounding for Entra account users even if they do not have a $30 Microsoft 365 Copilot license.
When you purchase a $30 Microsoft 365 Copilot license, your Copilot Chat experience gets additional value which includes both web and work tabs for Chat. We previously referred to the Chat experience with a $30 license as Business Chat.
The cost of agents grounded in SharePoint is likely to be cost prohibitive for us. Tenant Graph grounding consumes 30 messages, or 30 cents per query. Are there plans to lower this? It is cost prohibitive to deploy this at scale to our userbase.
- Vid_Chari
Thank you for the feedback, We don't have anything to announce today on any price changes but are constantly analyzing feedback like this in addition to product telemetry to understand how to price our products better.
- Eric_VanAelstyn
At this time, we do not have plans to lower the message cost for responses using agents that are grounded in the tenant graph.
One option is that if the user approaches or surpasses $30 in use of agents, you can consider providing that user with the $30 pupm Microsoft 365 Copilot license. Then the user will have that agent use included in the subscription plus get access to additional value like Work chat which can access their personal graph and access to Copilot features in Microsoft 365 apps like Teams, Word, Excel, PowerPoint, etc.
I have been unable to successfully get a M365 E5 user WITHOUT an Exchange Online license to access shared agents / agent sharing links within M365 Copilot Chat. It errors out with a repeatable error which is resolved after assigning an Exchange Online license. Is this a known/documented issue being worked on?
- KelliDavis
Thanks for the feedback - quick clarifying question, did you remove the access to Exchange Online (Plan 2) for E5 for this user?
Basically yes. My general user base does not have Exchange Online licenses assigned at all. But my test user i can flip back and forth. So easy to reproduce lack of this breaking agent sharing functionality.
My question is about agents within M365 Copilot Chat. I have been unable to successfully get a non-M365 Copilot license holder to CREATE an agent, despite following guides available. The option simply does not show up unless users have a full M365 Copilot license. Long thread here (https://www.reddit.com/r/microsoft_365_copilot/comments/1i89mhh/how_do_i_enable_my_users_to_create_an_agent_in/ of similar complaints without any known resolution. Is there an estimate on when this will work?
- KelliDavis
Users must have maker rights to author agents. There are two ways to grant maker rights:
Option 1:
- From the new Power Platform admin center, under Manage and Tenant Settings, select Copilot Studio authors to edit the default configuration.
- Choose an existing group that you created previously in Microsoft Entra.
Option 2:
- Assign your users the $0 Microsoft Copilot Studio user license via the Microsoft 365 admin center. Learn how to assign user licenses and manage access.
Admins can author agents using the full Copilot Studio authoring experience and provide them for their users. Get detailed instructions.
Also trying to click that link for $0 Microsoft Copilot Studio license as tenant admin just leads me to
"
This product is unavailableYou are not eligible to buy this product."
I think this does not work for Enterprise Agreement customers.
