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Windows 365 AMA: Windows App
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Wednesday, Aug 28, 2024, 08:00 AM PDTEvent details
Curious about the Windows App? Have questions about what you can do with it, and how to set it up? Join this month's Windows 365 Ask Microsoft Anything (AMA) session! Host Christian Montoya will be j...
Heather_Poulsen
Updated Dec 27, 2024
zivrivkis
Aug 28, 2024Brass Contributor
When using the Windows App with multiple monitors, the "order" of monitors keeps changing after a reboot. This means that when a user specifies a subset of monitors that they'd like to use with Windows App, after the reboot, the order in Windows App is different, and Cloud PC is displayed on different monitors. For example, if the user has 4 monitors in "a row" (1,2,3,4) and they select to use monitor 3, 4 and connect the first time, the Cloud PC will be displayed correctly. If they reboot and launch Cloud PC again, the order of monitors in the Window App will no longer be 1,2,3,4 but could be any random order - for example, 3, 4, 2, 1. When the user launches their Cloud PC it will still be displayed on monitors 3, 4 but not in the same order (on the left, rather than right). Editing the rdp file manually isn't supported. Any idea how to specify what monitors can be used and have it "stick"?
Heather_Poulsen
Community Manager
Aug 28, 2024We'd love more details on this scenario. Can you file a bug through our feedback channels with any logs or additional information that can help us analyze and troubleshoot? https://learn.microsoft.com/windows-app/troubleshoot-basic?tabs=windows#provide-feedback-for-windows-app
- zivrivkisAug 28, 2024Brass Contributor
Thanks! I submitted the requested bug report via the Feedback Hub. I attached the following screenshots to it as well. Hilary_Braun