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- Heather_Poulsen
Community Manager
Office Hours will open up at 8:00 AM PST. We look forward to chatting with you!
We are looking for a way to hold a weekly meeting for changes with a different host each week. What we are trying to do is use transcription, recording and the AI updates. Is this possible with a different meeting host? If all the hosts had the Teams Premium license would that work?
- Joe_Lurie
Microsoft
reastman1966 That question will most likely get responses at Microsoft Teams | Microsoft Community Hub
At my organization, our concerns about migrating our fleet to Windows 11 have never been about unsupported devices, it is usability issues for both the tech savvy and those that do not easily learn new technology. As Windows 10 EOL is approaching and many problems remain, I'd like to hear what the Windows 11 team is doing to bridge the usability gap between the two operating systems. Namely, there are still huge differences in the Start Menu, Taskbar and Systray. The lack of continuity in function will create a huge loss of productivity and an added burden on our Help Desk. Here are a few specific items I know are barriers: users do not see All Apps when clicking the Start Menu without clicking an extra button, missing toolbars on taskbar (e.g. Desktop), no option to always show all icons in Systray, no option for two row Taskbar, centered Start Menu and Taskbar icons by default. In testing, we also found that preferences set in Win 10 are ignored when updating to Win 11 (e.g. hide search bar, expanded Explorer ribbon). It would be easy to update if Windows 11 included an option to use the Windows 10 Start Menu, Taskbar, and Systray, and all preferences were kept. What is the team doing anything to minimize these usability issues, address missing features from Windows 10, and overall create an experience that minimizes friction (particularly for those that are not tech savvy, but for everyone too) before Win 10 EOL?
- Joe_Lurie
Jays2Cents4Free Thanks for the feedback. We've actually found that many of these issues can be solved by user comms or training. We have a Windows 11 Adoption Kit that can help with this. The Onboarding Kit can be found and downloaded here: Download Windows 11 Onboarding Kit from Official Microsoft Download Center
For the Taskbar and systray feedback, it's common feedback that we receive. I ask that you add that to Feedback Hub [WIN KEY]+f. Our product groups do pay attention to the feedback.Thanks!
Joe_Lurie"Use comms and training" is not a solution for missing features. It can help with the bad UX, but it doesn't make people happy and still leads to loss of productivity and a burden on our Help Desk. And still, there's no amount of communications that can replace missing functionality.
I provided the feedback in the Feedback Hub 2+ years ago when I first tried Windows 11. I've continued to check with every release and no changes. Further, I came to these Office Hours hoping to reach someone that will pay attention to the concern of IT administrators. There's a reason that administrators aren't updating company fleets and it isn't just old hardware. Giving us the brush off with "send it in the feedback hub" is a good way to encourage us to keep our entire company fleets on Windows 10, which is still my plan. We will have to migrate by EOL, but you're losing many loyal customers that were Windows advocates for years.
I strongly suggest that you reconsider adding a "Windows 10 Start, Taskbar, and Systray" option with all of the features and functions from Windows 10. Without a continuity of experience, our dissatisfied users are increasingly requesting Macs and we're increasingly allowing it.
