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One of our biggest issues with Windows 11 upgrades has been with Audio issues that occur after upgrading. We have a list of reported instances where many are reporting audio and headset issues. Our solution has been to remove the audio drivers and allow the system to add it back after successful scanning. This seems to be a big issue and wonder whom else is seeing this.
Nope - None of our customers report this.
Hi,
I don't know if it's Windows 11 specifically, I recall same thing was on W10.
But for our users the need to turn the headset off and on or re-connect to teams has become so frequent it has become second nature and a running gag.
Not a good user experience.Yes, we experience the same issues here. It's so problematic that we often prefer using Zoom over Teams, as Zoom offers better options for handling audio troubles and recovery-related issues. I believe these audio issues and Windows 11 updates are becoming significant obstacles that need to be addressed. Meanwhile, it seems Microsoft isn't providing much clarity on these issues, unlike other less pressing matters.
- ThomasTrombley
Microsoft
Hi Guys,
Here are some troubleshooting steps I'd recommend:
- Run the Audio Troubleshooter: I'm assuming you've already done so, but will recommend anyway...access it by going to Settings > System > Sound > Troubleshoot.
- Disable Audio Enhancements: This option may cure this as well. Go to Control Panel > Sound > Playback tab, select your audio device, click Properties, and then go to the Enhancements tab to disable all enhancements.
- Perform a System Restore: If the issue persists (and I hesitate to recommend it, as I know it can be laborious), performing a system restore to a point before the upgrade can help. Go to Control Panel > System and Security > System > System Protection > System Restore.
