error app remote desktop on Android

Hi,

my company is using your app “remote desktop” to access to server.

We configured “workspace area” with link and we add domain user.

Then we connect a one app on the remote server.

With tablet “Galaxy Tab A” every day we have a problem with a license.

To solve the problem, I enter in the settings, app and I clear all data and I do newly the configuration.

With tablet “Galaxy Tab A9+” we haven’t this problem.

Could you help me to solve this problem?

Thanks Alessandro