Issues with Microsoft Syntex Document Processing Model: Incomplete Extraction for Multi-Page PDFs
I'm facing several challenges with the Microsoft Syntex document processing model, particularly when dealing with multi-page PDFs and large tables. I'd appreciate any insights or suggestions from fellow users or Microsoft experts who may have encountered similar issues. Below are the specific problems I'm experiencing: Unsupported PDF Formats & Multiple Tables on a Single Page: Some PDFs that I try to process seem to be in unsupported formats. In addition, pages containing multiple tables often result in extraction errors or incomplete data. Has anyone else encountered this with complex table layouts in PDFs, and what approaches have you used to resolve it? Data Extraction from Multi-Page PDFs: When processing PDFs longer than two pages (e.g., six-page PDFs), the model often extracts data correctly from only the first two or three pages. The remaining pages, particularly those with tables spanning multiple pages, are either incomplete or entirely missing. Additionally, large tables (100+ rows) in multi-page PDFs tend to result in inaccurate extraction. Are there any best practices for handling these multi-page table scenarios? Automatic Processing Issues: Sometimes, the Syntex model doesn't process files automatically. I have to manually select the file and click "Classify" to trigger processing. Is this a known issue, or is there something I might be missing in my setup? Model Publishing Delays: After publishing changes to the model, it often takes an extended period (up to 30 minutes or more) for the new model to start processing files. In some cases, the files aren't processed at all. Has anyone experienced similar delays after publishing a model, and what could be causing this? Low Confidence Scores for Multi-Page PDFs: When processing multi-page PDFs with tables, the model returns low confidence scores (below 60%). What steps can I take to improve these accuracy scores, particularly for documents with complex table structures?
Unable to train Syntex Structured Document model
Hi all, I am trying to create and train a Syntex model for the first time in my organization. I am going through the Content Center and, while a model is created when I hit the New Model button, when it goes to start the training process, I get the following error: I have confirmed that there exists an entry for SharePointFormProcessing in a table called Packages in Dataverse. The same thing happens when trying to create a model locally in another site and regardless of whether I'm using a the freeform selection or layout method. Does anyone have an idea what the problem might be?High costs for MS Syntex - although restricted to some sites - maybe open for a short time
Hi everyone, we are experiencing high costs for MS Syntex. We just wanted it to use for some sites - so i restricted it to 2 sites. But i did not see that i need to restrict each service - so some users seem to "use" it. How can i identify these sites and stop them from using any of the services? How can i completely disabled Syntex for our tenant if nothing else works? BR StephanBecome a Microsoft advanced content management advocate! [Opportunity]
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Files getting classified in syntex training files but not in SharePoint library
Hi, I'm having some trouble with some files in SharePoint not getting classified, with some appearing to not even get put through the classification process. The files are being scanned in batches, uploaded, run through Adobe's OCR, and then classified. However, random files will just never get classified, because of one of two reasons: they never get classified (aka they have no classification date whatsoever), or they get "classified" but remain as the default content type ('Document'). In either case, if I then copy the file into the training files for the model that should be classifying it (there are multiple models running on the same library in our case), the model will perfectly classify it as positive. I can then save/sync the model and reupload the file, and it will still present the same problem. Does anyone know what may be causing this? To be clear, I have had this happen across multiple files, which are being uploaded in batches, with 80-90% of the files in a batch being classified just fine but some just refusing to do so. I can have file 1, 2, and 3 work fine in a batch but suddenly file 4 will fail. There is no difference between the files in terms of scanning, OCR, or the upload process, so I have tentatively ruled out those being the issue. I'm assuming it's a Syntex issue, at least for the second category because those files are getting run through it, just not being classified properly. Any help would be much appreciated!Microsoft Syntex Licencing
Since the per-user licence is no longer available (as of July 1st, 2023), can I use all features with a pay-as-you-go licence? Features like uloading content to a library where a custom model has been applied only have been availbe for users with a per-user licence. How can I use those features if the corresponding licence isn't available anymore? Grateful for any input on this one!
