Can we run Microsoft Healthcare Bot or Bot Framework on Salesforce Marketing Cloud?
Hi All, Scenario is: Client want to develop a digital sales rep/virtual assistant for the Sales representatives. Given the fact that they have Veeva CRM running on Salesforce Marketing Cloud. And having said that they have some interest around MS Bot Framework and Healthcare Bot. Question is: 1. How can we make run MS Bot Framework on this scenarion i.e. Veeva CRM on SFC Marketing Cloud? 2. Do we have any similar reference architecture somewhere to refer to? 3. How this can be possible? May be with node.js code of Bot Framework on Salesforce and then make it connect and derive business logic through Azure Logic Apps Any insights, inputs, reference to architecture and support will be helpful here. Thank you
“Schedule appointment” and “Benefits Inquiry” scenarios no longer showing up in Health Bot Service
We have a team working with customers and making platform recommendations for AI elements that best align with the use cases they are seeking to enable. Not too long ago, the Microsoft Healthcare bot showed “Schedule appointment” and “Benefits Inquiry” as scenarios that were coming soon to the health bot service, but today they are no longer showing up in the same screen. These particular scenarios are required for what and we are seeking help in understanding why they are no longer there. Co Is there anyone here who can help us understand if these scenario templates are actually coming soon, and if so, when they may be available?