MS Teams dropping from meetings randomly
Hi all We have been having some issues with my daughter's school Teams experience. They have remote learning sessions a few times a day and we cannot stay connected throughout the call. After joining, we get randomly dropped any time, when we reconnect same thing happens. I also work from home and I use Teams whole day, I organise, join meetings several times a day and never had an issue. This only affects my daughter's school account. The other kids in the class do not have any issues at all, it is only us. I have been searching the forums and trying to find a solution but whatever I tried didn't really help. I tried following 1- Using different devices. Initially we were using laptop PC app then iPad and finally android phone. We have exactly the same issue on every device. 2- After noticing a forum thread, I logged out all devices but only one. Still the same problem 3- Tried the web app via Chrome browser - same result including on a different laptop 4- Another forum thread recommended turning off new meeting experience under the settings, I turned that off and I don’t know if that was our lucky day, it worked fine only for one session. After that the problem persisted. 5- I uninstalled Teams on every device I have and tried installing from scratch and logging in only one device. Still the same problem 6- I thought our internet provider (BT) might block some protocols which the Teams for education would be using and called BT. They confirmed there is no restriction at all. 7- I tried using LAN cable connection just in case our wifi was not good. Again the same result. 8- I tried android phone on 4G network to make sure our broadband is not faulty: same result! School don’t have an IT specialist and the headteacher doesn’t know that much about IT. After asking their central IT support they recommended using a different device. They gave us a new iPad but the result is the same I am going nuts as I cannot find a solution to this. The weird thing is that I use Teams for work without any problem. I appreciate if you have any ideas and help! Thanks in advance
How to Delete A Student Guest Account/Chat
A mother brought her student's ipad to me because of chats running with inappropriate stuff on Teams. It appears the kid has created his own guest account using his own MS teams credentials. When you click on "teams" it advises "you're not on any Teams". So basically, near as I can tell, there is an open ended chat running with any user that is invited in. It appears the chat isn't based out of any particular "team." How can I delete this "guest" user and even better, how could we make it so kids can't add/create another account to their teams app? Thanks for the help!
Cant find Class Materials folder anywhere
Hi All, When having a class team there is usually a class material folder which is locked to members by being read only. I have checked in the recycle bin and even the secondary one but nothing. we haven't even been back from the summer holidays for me to get it into secondary recycle bin if I did delete it by mistake. I think it actually didn't create it when the team was made. How do I recreate this folder? Can I simply make a read only folder in the Sharepoint library for this team? Please help!
Reading progress.
It would be great ful if you add reading progress in the general teams insted of school profile IDs. Because many government school teachers have Lowe resources and funds to establish Digital rooms. So we can use the reading progress with our students in the personal teams account. Please consider. Thank youmPlanning outreach activities for students - safeguarding restrictions
Hi there, I am Outreach Officer for Plymouth Marjon University (UK) and my role is to give information and guidance to students about their future studies, oppurtunities and provide with attainment raising activities. We have moved everything online to include working with students. I am trying to organise event for students who would apply from multiple of schools and colleges aged 15-16. We would much rather use MS Teams (instead of LIVE) as we want to talk and have virtual interactions via discussions, quizzes, games and breakout rooms. We are aiming to deliver this across multiple days (multiple meetings). We do have however some concerns about safeguarding, we would need to have following controls in place for this to proceed; 1. Students must not see other participants surnames - is this something that can be restricted in Information Barriers? Or can students surnames simply be typed as initial in Active Directory? E.g. Adam Smith would be Adam S ? 2. Student interacting with other students during of after meeting - I have read that there are Information Barriers - would those apply to a specific meeting or a team? To make those IBs work, would you suggest creating a team with all of those students or would simply having MS Teams meeting invitations work? "Information barriers applies to Microsoft Teams (chats and channels), SharePoint Online and OneDrive. In Microsoft Teams, information barrier policies determine and prevent the following kinds of unauthorized communications: Searching for a user Adding a member to a team Starting a chat session with someone Starting a group chat Inviting someone to join a meeting Sharing a screen Placing a call Sharing a file with another user Access to file through sharing link" Is there anything else anyone would suggest to create safe learning enviroment, or anyone that has been working with students to share any best practice? Much appriciated MaciejDelay notify assigments students - Microsoft Teams Desktop /Web
Hello everyone! I am currently the global administrator for office 365 at the educational establishment where I am working. It happens that in online classes, teachers assign work to their students but it takes a long time to notify in the desktop application in the student's account that a task was assigned, the same happens when it is returned after being evaluated (assigned task)
