How can I get contact info for my MSP representative?
I need to TALK (not get a like to all the web pages I have already read) to a Microsoft person that can help with my with MSP. We were told to contact our "PDM" but no one can tell me who that is. We are a Microsoft Partner but never got some one assigned. We have built our customers to over 4 Billion in revenue and pre-IPO all with Azure. Can someone please tell me how to get a contact to work with? I opened a ticket in MPN but it was useless, they gave me the link the web site for my local MS office which has an automated useless phone system and after 10 calls still can't get to a human. Please help..
Legacy Benefits Questions
Some questions around Legacy versus new Solutions Partner Designations Important Update: Partner support confirmed there is a current issue where benefits are lost when you purchase the Legacy Gold Benefits. You will lose all current Azure gold consumption allocation benefits and as well as any other prior gold benefits instead of simply being added side by side like previous offers. 1. How do you find the snapshot of competencies as of 30th September 2022 through the partner portal? I just want to make sure this is accurate and there should be a way to confirm through the portal. Please do NOT discuss my specific competencies and benefits in this thread. These answers are meant to benefit the community and the guidelines/feedback are most important. 2. It mentions you cannot get incremental benefits with the new Solutions Partner Designations if you purchase the legacy benefits option. Just confirming if this is true since that would be a deterrent from achieving multiple designations. Answer: Confirmed 3. If you purchase the legacy benefits do you have to pay again when you get a Solutions Partner Designation? This was odd in the past when originally going Silver to Gold within a year as the payments stacked instead of being offset from the prior. Answer: You do not have to pay again if you obtain Solutions Partner Designations if you pay for legacy Gold benefits. Source https://learn.microsoft.com/en-us/partner-center/introduction-to-pcs 4. I do see you can get a refund for purchasing the legacy benefits within 30 days if the benefits are not consumed. I want to make sure this is true in case the benefits purchased do not turn out to be the benefits wanted. Answer: These terms are in the agreement as Instruction #3 when you purchase legacy Gold benefits.📰 US Partner Insider Newsletter: June 2023 Issue
Microsoft’s collective call for equity and justice every day of the year is at the forefront this Pride Month. Together with our partners, we’ll continue to find solutions and drive change—for our customers and across the globe. With Independence Day, Microsoft Inspire 2023, and FY24 just around the corner, many of us will be taking personal time to relax and gear up for a busy fiscal year ahead. We won’t be hosting a US Partner Insider call in July, so look for details on our August Insider call in next month’s newsletter and register to watch previous Insider calls on demand. And don’t forget to register for Microsoft Inspire, July 18–19! Read moreSix easy steps to becoming a Microsoft partner
  When you join the Microsoft Cloud Partner Program, you become part of a global community that connects you to the relationships, insights, tools, resources, and programs you need to deliver amazing customer solutions and drive business growth. Learn about ways to optimize your partnership with Microsoft.📰 US Partner Insider Newsletter: May 2023 Issue
Sign up to receive future US Partner Insider Newsletters in email. Summer is right around the corner. This is a great time for Microsoft partners to reflect on FY23 accomplishments and get ready for FY24. Leverage the resources, announcements, and events below as a starting point for continued growth in the fiscal year ahead. Mark your calendar for the US Partner Insider call on June 14 at 10:00 AM PT, when we’ll look ahead to FY24 with Heather Deggans, VP Global Partner Solutions US, GTM. Register for the Insider call.   Read all the stories.
