Microsoft Phone System + Calling Plans + Analogue Device
Hi Everyone, We use Microsoft Teams and Microsoft Phone System with Calling Plans. This is our single phone system for everything, we do not have any other PSTN, SIP Trunks, nothing. Is it at all possible to somehow connect an analogue phone line to this environment? We own an AudioCodecs VE SBC and have an MP-112 ATA, Our AudioCodecs SBC is connected to Teams with Direct Route, but since we use Calling Plans..we don't really know where to go from here or if it's even possible. In an ideal world, we would provision a user in our AD, give it a phone number from Microsoft Calling Plans, and then have that phone number be the number of an analogue device (FAX). Any inbound and outbound faxes would go through the Calling Plans from Microsoft. I just want to know if that's even possible? I have attached the picture I modified from some AudioCodecs documentation. Since we use Calling Plans, everything is in the Microsoft Bubble on the right. Thank you so much for your time.
Teams setup issues
Hi all, I'm hoping you can help. I've tried using over the phone help but they aren't quite understanding what I'm after. I run a small business with one other person. We have our primary business number which is associated with a teams account (which we share over a number of devices). All I want is a greeting message before the phone rings! However, I've set up an auto attendant, while this fixes this, it also assigns a new number. When I make an outgoing call, it only allows me to call from the Autoattendant number, not the main number which our clients call. Obviously I want to mask the Autoattendant number but it won't let me do it for some reason. Does anyone have any ideas where I might be going wrong? Thanks 🙂