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PSTN

3 Topics

Skype for Business; conference call confusion
We have Office 365 Business Premium licences for our office workers; we also have a Webex subscription that is not meeting our needs, so I would like to give Skype a whirl. I am getting incredibly confused bouncing around from one MS page to another, trying to figure out what we need to achieve our goal. What I want: I would like a meeting initiator to send out a Skype meeting request to external customers. For the meeting initiator to call into a conference number so that we can use our conference phone in a meeting room. For customers to be able to call into the conference number or use traditional Skype audio. What I have done: Taken out a 'Meeting Room' trial subscription and assigned a licence to the initiator. Logged into the Skype for Business Admin Centre, selected 'Voice', added a geographically appropriate number and assigned it. Logged into the Skype for Business Admin Centre, selected 'Audio Conferencing', and assigned the initiator to the new number. What doesn't work: I ring the conference number and am asked for a conference ID, which I do not possess. I create a new Skype meeting and the e-mail/invite does not include a conference ID. I suspect that I may also need the 'Microsoft 365 Audio Conferencing' add-on and assign a licence to the initiator. As there is a minimum 12-month term I do not wish to subscribe unless I am sure I am correct. I am also struggling to identify the associated costs of the phone number associated with the voice bridge in the Skype for Business Admin Centre. I would very much appreciate some guidance! Russell.
Solved
Russell_Morris
Feb 13, 2020 Place Skype for Business IT Pro
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Troubleshooting individual calls in Skype for Business Online
First published on TECHNET on Oct 31, 2016 Author: Martin Rinas – Sr.
NextHop_Team
May 21, 2019 Place Skype for Business Blog
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How to invite PSTN Phone to Skype conference via participator number,not use organizer's number.
Here is the background for the issue: User A: Skype for business meeting Organizer [Enterprise voice enable and DID number enable] User B: Skype for business meeting Participator [Enterprise voice enable and DID number enable] User C: PSTN's mobile phone When A and B are in a meeting. they want to C to join the meeting and discuss something. So, B invites C to join the meeting(click the button [invite more people] and type the phone number). At this time, C's mobile phone is ringing. And here is the issue. C's mobile phone's display number is A' DID number which is meeting Organizer. Not B's DID number. but actually, the caller is B. and I had some troubleshooting for this. step as below. 1. Disable the User A's Enterprise voice and delete the DID number in his user profile. Try to let B test to invite C Error with the call cannot found and dial out failed. ----------------------------------------------------------------------------------------------- 2. Enable the User A's Enterprise voice and add the DID number back to his user profile. Disable the User B's Enterprise voice and delete the DID number in his user profile. Try to let B test to invite C C's mobile phone's display number is A' DID number and join meeting successfully. 3. Enable the User A's Enterprise voice and add the DID number back to his user profile and let user A quit the meeting. Try to let B test to invite C C's mobile phone's display number is A' DID number and join meeting successfully. ----------------------------------------------------------------------------------------------- 4. Enable B's Enterprise voice and add the DID number back to his user profile. Quit the meeting and dial C directly. C's mobile phone's display number is B'DID number and call successfully. About two weeks ago. this is no issue here. not sure why it happened. All the call in the meeting seems like base on the Organizer number. not callers. Anyone can help? Thank in advance!
Eric Guo
Nov 01, 2018 Place Skype for Business IT Pro
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2Comments