[On demand] Secure helpdesk support using Intune Remote Help
Take a closer look at key features and functionalities of Microsoft Intune Remote Help for Windows, Android, and macOS devices so you can start utilizing it today. Watch Secure helpdesk support using Intune Remote Help – now on demand – and join the conversation at https://aka.ms/SecureHelpdeskSupport. For more free technical skilling on the latest in Windows, Windows in the cloud, and Microsoft Intune, view the full Microsoft Technical Takeoff session list.
Intune Remote Help roadmap question
I’ve been patiently waiting for Microsoft to grant Intune administrators the ability to access Intune-managed devices unattended via Microsoft Remote Help. As I’m on the verge of acquiring TeamViewer for Business licenses, I’m curious to know if anyone with direct knowledge of the Remote Help roadmap could shed light on whether Microsoft intends to incorporate this crucial functionality. As a sidenote, the TeamViewer licenses are much cheaper than current Intune Remote Help licenses and includes much more functionality.
