Unified Messaging
35 TopicsSkype for business premise USER migration to cloud error
I get the following error when I try to move a user to Teams Move-CsUser -Identity [USER] -Target "sipfed.online.lync.com" -UseOAut Move-CsUser : Rollback from Unified Contact Store failed for user: with exception: Rollback failed because user was not found or available on the Skype for Business Server.. Any ideas ?819Views0likes0CommentsSFB: Tearing down sessino due to failure in pending disclaimer state
Hello everyone I have monitoring reports deployed. in the conferencing diagnostic report, i am seeing unexpected failure with diagnostic header "52507; reason="Tearing down session due to failure in pending disclaimer state"". What does this mean? Cheers and stay safe1.1KViews0likes0Commentsauthentication issue??
Hi All I am not great with S4B so i am hoping for a little help. One of my clients is trying to set up a skype meeting on behalf of another account... he apparently has the correct permissions but gets an error stating that the user accounts in outlook and S$B do not match. i have taken a look and SIP and SMTP adresses for both users are ok. the only difference i can see is that 1 account is homed in Azure AD and the other on Windows Server AD.... how can i resolve this issue...1.5KViews0likes3CommentsSkype for Business Online Extension Dialing Mobile App
Hi, We have a SfB 2019 Hybrid with SfBO and On-prem PSTN with Audiocodes mediant 1000b with IIS ARR 3.0 as RP. When we move a user to the cloud, he is suddenly not able to dial out with extension from the mobile app. When he tries he instantly gets "The call couldn't be completed. Please try again later." He is able to do the same from a PC though... When I move him back to on-premises, he is again able to dial extensions from both phone and PC. I found and set this up for a few test users, sadly without any success - https://blogs.technet.microsoft.com/cloudready/2017/08/01/skype-for-business-online-extension-dialing/ Am I missing something? I cannot find any other information on this topic... It looks like it should be possible I just don't know what I am missing here. Thanks!700Views0likes0CommentsAudio Conferencing adding multiple dial-in numbers
Hi Everyone, Recently we rolled out S4B audio conferencing for our staff. However whenever they are creating any Skype or Team's meeting Only one dial-in number is displayed. How can I display more then one dial-in number from different countries. I can see the list of numbers in Microsoft bridge but unable find option to list multiple numbers. Thanks Divyang7.9KViews0likes4Commentsconversation history in oulook 2016
I'm experiencing a Problem with Skype for Business users, who have an addittional Exchange mail account in their Outlook. We are using the latest Outlook and also the latest Skype for Business Client (monthly channel). Our Skype for Business and on-prem Exchange Servers are patched to the latest release. The conversation history for some users gets saved in their additional Mailbox, which doesn't match the user's own UPN or Emailadress. The only way to resolve this issue I could find out, was deleting the additional Mailbox, disable the saving in the S4B Client, reboot, re-enable saving in the S4B Client, test that conversation gets saved to user's Mailbox, re-enable additional Mailbox. Does anybody have any ideas on this?9.6KViews0likes5CommentsCant send IM or Calls to Public Skype Users
Hi, First message here so forgive me if its in the wrong place. We have a Hybrid Skype for Business Solution with One Front End Server, and One Edge Server. The servers have the correct certificates installed and SfB to SfB works perfectly internally and externally. Also mobile SfB is working fine. The issue is i can not message or call public Skype users. I have registered with PIC (Public IM Connectivity) https://pic.lync.com/ and have received notification that the provisioning is complete but the testing still does not work. I have tried all the little tests like recreating the Public Providers and switching off and on the public and external access buttons and waiting the allotted time but still no joy. I have full logging on my Desktop Client and the only real lines of question in the logs are these <reportError xmlns="http://schemas.microsoft.com/2006/09/sip/error-reporting"><error toUri="sip:marcus.martin1975@outlook.com" callId="716eacac1e364a038b1b231f321b8e68" fromTag="4cb5550896" contentType="application/sdp;call-type=im" responseCode="500" requestType="INVITE"><diagHeader>1033;reason="Previous hop server component did not report diagnostic information";Domain="outlook.com";PeerServer="lync.bridge.messenger.live.com";source="federation.messenger.msn.com";OriginalPresenceState="0";CurrentPresenceState="0";MeInsideUser="No";ConversationInitiatedBy="6";SourceNetwork="5";RemotePartyCanDoIM="Yes"</diagHeader><progressReports/></error></reportError> Can someone please help, im at a loss as to what is causing this issue. Regards Marcus918Views0likes0CommentsCustom Provisioning Server vs Skype for Business Online services
The current Microsoft approved version according to Polycom is 5.9.0.9373 yet Microsoft is only pushing 5.8.0.12848. Is there a site that explains the provisioning model of this joint partnership (Polycom and Microsoft). Or is it best practice to just standup your own provisioning server and not rely on Microsoft to update? Thanks863Views0likes0CommentsVoicemail not being delivered from Phone System to Exchange 2013
Hi all, We've been piloting Phone System with Skype for Business Online. We set everything up for delivery of voicemail to our on-premises Exchange 2013 environment per the instructions at https://support.microsoft.com/en-ca/help/3195158/customer-issues-between-exum-and-azure-voicemail. This was working well up until around the middle of October, when we discovered voicemail was no longer being delivered. Today we finally identified that the system is attempting to deliver these messages through the SMTP fallback mechanism but are being blocked for spoofing because the From: address is using our domain. I've had our mail administrator whitelist the email address the system is using and these messages are being delivered now. However, due to the fact they are being delivered via SMTP they only show up in the Inbox, not in the SfB app or the Voicemail search folder in Outlook. Is direct depositing of voicemail messages in Exchange on-premises still working for anyone else?3.6KViews0likes4Comments