Knowledge Managment in M365 after Viva Topics retirement
Hi, What is the Microsoft POV on knowledge management in M365 after the retirement of Viva Topics? I know we have Microsoft AI Content Management features to manage knowledge. But when it comes to surfacing the knowledge to end users, there is no dedicated front end like Viva Topics that auto-curate content for users. Microsoft 365 Copilot is very generic and renders global content results which impacts the quality of knowledge-related results. Building a custom Chatbot is an option but it's expensive and has its limitations.How Viva Topics Helps Your Frontline Manufacturing Team
The need to find knowledge at one’s fingertips has been here for some time but that doesn’t mean it’s always the right information at the right time. The way we work is evolving. Processes are changing, some potentially more complicated, the amount of data created is growing exponentially and external factors are pushing organizations to be more resilient, to respond and adapt on the fly. These changes to how we work means that finding this knowledge quickly and effectively is more important than ever. This post will take a look at one of the most common scenarios for manufacturing organizations, a piece of equipment goes down. When this happens, every minute of downtime has tangible and economic consequences.
