Bookings and manually adjusting Max Attendees
Hello. I have two services I offer on a shared booking. On the occasional booking, I want to manual adjust the number of available attendees from 6 down to a lower number. The default is set to 6 on the service page, and on the occasional service I manually adjust it down. I noticed on a booking an attendee canceled their appointment, but after that, the number of available seats went from the manually adjust 4 back to 6. 2 extra people booked before I caught it. How can I fix this? I don't want to keep creating new services for each specific situation, I just want the occasional service to be at a lower max attendee than the others. Much appreciated.
Automatic cancellation of meeting
Hello, I'm trying to use Bookings to plan multiple-user training. I've scheduled multiple meettngs and users can choose their meeting. So many users can attend the same meeting. The thing is when one user cancels its booking, it automatically cencel the meeting for everyone else in the meeting. I would like some help please Kind regards
Is there anyway to turn off email verification for Bookings
Is there anyway to turn off the email verification on public or private bookings? If someone were to open the booking link in their mobile email browser and not their desktop or normal mobile browser they’ll have no way of retrieving the code unless they happen to have all of their email notifications on and It pops up in time. seems like an unneeded step and I can’t find a way to remove It
Bookings calender not showing bookable events
I have a booking calendar with multiple services and different staff. The services are, by default, not bookable, and the staff are set to ‘events in the calendar do not affect availability.’ We have scheduled training sessions, and it has worked well. However, we have now discovered that some services no longer appear as available, even though they are correctly listed in the calendar. Is there any way to resync the calendar to resolve this issue?
Can't access MS bookings URL: This information can't be retrieved right now. Please try again later
Hi all, On a client's tenant, I have a user who cannot use Microsoft Bookings. This user was previously converted to a shared mailbox and later switched back to a user mailbox. Currently, a Business Premium license is assigned, and Microsoft Bookings is enabled under the assigned apps. I have already disabled it, waited a day, and re-enabled it, but the issue persists. Whenever the user accesses the link https://outlook.office.com/bookings/, they receive the following message: "This information can't be retrieved right now. Please try again later." The problem is not related to caching; I have tested this in all browsers, incognito mode, and on different computers. The issue is isolated to this account. All other users with the exact same settings can access Microsoft Bookings without any problems.
Replies to booking emails/cancellations
Hi there, I set up my company bookings page and although there have now been other admins assigned, I and I alone receive email responses to booking notifications. E.g. if a client who has a meeting with a colleague of mine emails to say they are running late, don't have the link or need to postpone the meeting, it only comes to my email address. I am moving on in a couple of months so need to action this before then. I cannot see in the settings/ set up how to amend this. TIABooking Subject Line
It is really hard to keep up with booking without having to open the invites. There needs to be a way to modify the subject line. For example, I have custom questions that ask the Clients Name. I would like to check a option that allows for a custom question to be included in the booking subject line. Or at least include the customer name in the subject line instead of just the service type. You could have 5 bookings of the the same service and by looking at your calendar you have no idea who they are with, unless you open each booking.Bookings providing 2 different links depending on the format in the calendar invite.
Scenario - a user has a bookings page that allows 3rd parties to book meetings. These are not internal 3rd parties, but external ones using a variety of email platforms. The end user clicks the book meeting link and it creates a meeting invite in the client's calendar, and sends an email to them and the calendar to accept the meeting. That invite actually contains two things - one is the BODY of the invite with a "join the meeting now" link, and the second is an ICS file to add the meeting to one's calendar. Depending on what the user does next the meeting either will or will not initialize on their end when they join it. In this scenario the end user (the person booking the meeting is using GOOGLE MAIL and GOOGLE APPS. In the past (As in up till 3 weeks ago) - BOTH of the following conditions worked. That is no longer the case. Scenario one: The user ACCEPTS the meeting which is added to their calendar automatically. This works. These are the links in the google calendar. One was achieved by ACCEPTING the invite when it initially appears (this one) and that link works correctly. I have deliberately obscured the beginning of these links to not allow them to be clicked. https:// www.google.com /url?q=https://teams.microsoft.com/l/meetup-join/19%253ameeting_NWVkMTViZTItODMxMS00ZjI2LWExZGUtNjIzNzQ4NjdlNzEx%2540thread.v2/0?context{Context string here}id%2522%253a%2522{Very long OID here}&sa=D&source=calendar&usd=2&usg=AOvVaw2mcJjIjCalwfCqShy4AWdh If on the other hand the user clicks "Add to calendar" in the google interface it seems to use the attached ICS file to generate the calendar entry. THIS LINK IS BROKEN This link is generated when the ADD TO CALENDAR button in google is clicked, rather than the accept. Even if you click accept on the calendar entry after adding it - this link does not work. It opens teams but does not open the meeting. https:// www.google.com /url?q=https://teams.microsoft.com/l/meetup-join/19%253ameeting_NWVkMTViZTItODMxMS00ZjI2LWExZGUtNjIzNzQ4NjdlNzEx%2540thread.v2/0?context{very short contect string here, and no oid} &sa=D&source=calendar&usd=2&usg={another code, not sure what this is used for} Note that the sender has no control over these links - they're generated by bookings. BOTH scenarios work in a windows calendar in outlook (IE you can either add the calendar entry by adding the ics file and accepting, OR by clicking the accept button on the original invite. So it seems it's an interaction between the shorter non-complete link and google, or something happening in the shortening process. NOTE that as Stated above - this all worked flawlessly for over a year. These problems only recently cropped up. The reason we suspect it's an MS problem rather than a google one is that the links are different depending on the method of selecting the meeting appointment (they should be the same) and this problem cropped up after a recent booking change that, until we recreated the services for the bookings, no links were being sent out at all for teams. This leads us to believe that they tinkered with the teams links and didn't properly test them or confirm that they were identical depending on the invite acceptance method. Steps to reproduce: Create or use a gmail account to accept the booking - this is the "end user" account Create a bookings page with a schedule and the ability to book a teams meeting from outside users Have a booking page that allows a user to schedule a booking Go to the booking page as a end user (not the administrator, not the client getting the booking). Schedule a meeting and send the meeting invite to the end-user gmail account. In GMAIL open the meeting invite email. There are two options. You can actually use both and it will show you two different calendar entries. Do this. Choose the google "Add to Calendar" options - and add the meeting to your calendar. Clicking THAT calendar entry and choosing "join meeting" will NOT work. This creates the second shorter link. Choose the ACCEPT meeting button option - that will create a different calendar entry at the same time. That meeting will work, and generates the first, longer link. As you can see these links are generated by going through google first, but that's not the problem. The problem is the format of the link that shows up in the calendar entry You can do the same thing and invite a Microsoft calendar person. In this case you - again - get two different links, but at least in this one both links work. The links SHOULD be the same and SHOULD be the longer of the two (the first one above). You need to test this with a google calendar to reproduce the bug. This all worked flawlessly up till a couple weeks ago when something changed. We suspect the change was in bookings as we also had a situation where links weren't getting sent out at all and had to re-configure our settings for the appointment generation and re-add certain elements that were missing.
