Can't update external number in call flows anymore
We've been using a Teams call flow for a rotating oncall setup. Once a week we login and change the External number the call flow is pointed at the cell of the person on call for that week. This week after months of it working fine, it will not accept any external phone number. We get the error "The input number is incorrect" when we try to update it. Is anyone else experiencing this?
Skype for Business on Prem using teams auto attendant - Call flow?
I am trying to understand the call flow when a Skype for Business implementation (all on prem) uses a teams auto attendant. This is what I know auto attendant number = +1-555-555-1234 555-555-1234 routed from PSTN across SIP trunk to on prem Skype for business Skype for Business sends the call to teams over the internet to connect with an auto attendant. Auto attendant plays a call tree recording and disconnects User can press DTMF selection to be "sent" to a number on premises. This is where I get confused... The call flow is configured to use "user in organization" that is essentially another number that is routed over our SIP trunk. Does Teams proxy a call that comes back over the SIP trunk to terminate in a call queue in Skype for Business on Prem? There is no known integration configured between teams and skype for business.