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calling plan

5 Topics

Microsoft Teams Phone and calling plans for users not in a calling plan region?
Hi, I am just after a bit of calcification around Teams Phone and calling plans. I have a user that is physically located in a country that doesn't have a supporting Calling Plan from Microsoft. However they will be doing sales/support calls with customers who are based mainly in the USA. If I set this users location to US in Office 365 can I assign them a standard Domestic plan and a US telephone number and will they be able to call US numbers? Thanks
Solved
Rob-CTL
Nov 01, 2023 Place Microsoft Teams
932Views
1like
2Comments
Teams Direct Routing license requirement
Hi, need some help to enable direct routing for Teams. I've 500 users with Office E3 license and want to enable PBX integration to Teams (using direct routing with my own sip trunk - microsoft calling plan not yet available in my country). How many phone system add on i need to buy to enable 10 sip trunk channel ?
athanzzz
Jun 12, 2020 Place Microsoft Teams
6.2KViews
0likes
1Comment
Teams Caller ID
Testing Teams with dial plan, how can I change the caller-id number and name? We want to display the company name and main number rather than the DID for user. We're also seeing caller-id name show up as some random user not associated with company. Thanks.
mvelasco22170
Sep 26, 2019 Place Microsoft Teams
6KViews
0likes
1Comment
Kari's Law - Direct access to 911 required by Feb. 16, 2020 - Anyone Implemented this yet?
So fresh off of Enterprise Connect our telephony people have brought up the topic of Kari's Law - https://www.congress.gov/bill/115th-congress/house-bill/582/text - Our team was curious if anyone has this implemented with their instance of Skype for Business with Enterprise Voice? We're looking to gather up any best practices and lessons learned to help us in the implementation with this in our environment. Did you spend a lot of time educating your end users about this change and what the potential downstream effects would be? Did you work with local dispatchers to ease into the transition? Posted the topic in Microsoft Teams Discussions as well to get input. Thanks!
TimLB
Apr 04, 2019 Place Skype for Business IT Pro
3KViews
0likes
6Comments
Calling Plans and Direct Routing in the Same Office 365 Tenancy
Hi everyone, I've had a good search of other posts and can't find anything so putting up a new conversation. We're working with a customer who has offices in Europe. They run Office 365 E5 with Skype for Business and Calling Plans. Everything works great there. They also have a number of offices in APAC where they currently run legacy PBXs. We've got a SIP partner in APAC that can offer SIP trunks with numbers in the relevant countries. We plan on terminating these onto an SBC then configuring Direct Routing for Teams. This would all be within the same Office 365 tenancy. My question is, can you use Calling Plans and Direct Routing within the same Office 365 tenancy in this way? Thanks in advance, Pete
Solved
Peter Pendlebury
Nov 02, 2018 Place Skype for Business IT Pro
6.3KViews
0likes
2Comments