Dynamics 365 Blog | Accelerate your journey to AI-first selling with Microsoft AI Accelerator for Sales and new sales agents
AI transforms the way people work, the way every function operates, and the way businesses drive competition and growth. It’s also transforming the business application landscape as customers adopt Microsoft 365 Copilot as the UI for AI and agents for every business process. Nowhere is that more true than in sales. The combination of Copilot, agents, and human ambition can free time to focus on closing deals, help teams build a stronger pipeline, and drive new levels of profitability. That matters because in sales, time is money. We’re announcing a new program—Microsoft AI Accelerator for Sales—to help more customers rapidly transform their sales organization with Microsoft 365 Copilot and agents, as well as two new agents—Sales Agent and Sales Chat—to help scale the team’s ability to nurture and close deals. Read on for more information on each of these announcements on our full blog.Explore Exciting New Growth Opportunity: Dynamics 365 Business Central event
Learn how adding Dynamics 365 Business Central to your offerings catalogue can increase your revenue and reduce customer churn — with low risk and a small lift to your existing resources. Date/Time: March 13, 2025 Americas/EMEA 8:00am PST and APAC 5:00pm PST Register for this upcoming Level Up CSP digital event to and hear about Business Centrals business management solution for small and mid-sized organizations. Voted the number one ERP solution for SMBs by Forbes in 2024, Business Central seamlessly integrates with Microsoft’s productivity and collaboration tools—making it a natural fit for your Modern Work customers. Business Central is also blazing the trails when it comes to AI innovation, bringing copilot capabilities and agents to life, to help your customers become more productive. In this session we'll: Guide you on how to lead impactful customer conversations and close Business Central opportunities without significant investment. Walk you through your earnings potential, including lucrative margins and available incentives for partners. Hear from a Modern Work Partner who will join us and share how they got started and successfully built a Business Central business! Register today! Be sure to follow our Cloud Solutions Provider (CSP) Discussion board
Unleashing Success: The Impact of Advanced Support for Partners on Microsoft Cloud Businesses
Unleashing Success: The Impact of Advanced Support for Partners on Microsoft Cloud Businesses A blog post by Asher Nierman, Sr. Campaign Manager at Microsoft Are you a Microsoft partner who wants to accelerate your cloud business, differentiate your solutions, and grow your customer base? If so, you might be interested in Advanced Support for Partners (ASfP), a paid partner offer that provides you with a range of benefits to help you succeed on the Microsoft Cloud. ASfP is more than just a support plan; it is a comprehensive partner experience. The Partner Success Account Manager (PSAM) and the global team of experts alongside them provide the foundation of the ASfP offering. Additional layers include Microsoft-direct consultative technical guidance, improved reactive support, and various components that help Partners grow and expand their operations to new levels. But don't just take our word for it; we have data to back up the value of ASfP for our partners. We recently conducted an analysis of the impact of ASfP on the partners and the results are impressive. They clearly show that ASfP partners outperform non-ASfP partners in several key areas. Microsoft AI Cloud Partner Program Impact We compared the performance of ASfP Partners and non-ASfP partners and found that ASfP partners have a significant advantage in attaining Solutions partner designations and growing their cloud business. Here are the highlights from our analysis: ASfP partners have a 47% uplift in Microsoft AI Cloud Partner Program Capability Score, which reflects their overall cloud maturity and readiness.* ASfP partners are 2.2x more likely to have at least one Solutions partner designation, which demonstrates their proven expertise and technical capability and success in the Microsoft Cloud* Microsoft Cloud Revenue Uplift Building on the success of ASfP partners in the Microsoft AI Cloud Partner Program, our analysis reveals further compelling advantages when looking at actual revenue uplift for three primary solution areas, Microsoft 365, Dynamics 365, and Azure. Here are the highlights from the study: ASfP partners have a 3x deployment rate across Dynamics 365 solutions, ASfP partners have a 1.7x deployment rate across Microsoft 365, 1.7x, and For Azure, ASfP partners drive 92% more Azure Consumed Revenue (ACR), vs the control group.* These results show that ASfP partners are more capable, more differentiated, and drive more Cloud revenue than non-ASfP partners. Advanced Support for Partner Satisfaction But that's not all. ASfP partners are highly satisfied with their PSAM and have a higher overall partner satisfaction (OSAT) than non-service plan partner OSAT. From active ASfP Partners: ASfP partners rate their Partner Success Account Manager (PSAM) 4.8 out of 5, indicating a high level of satisfaction with the account management and guidance they receive.* ASfP partners rate their proactive services satisfaction an average of 4.7 out of 5, based on 7,500 delivered services that help them improve their cloud skills and solutions.* ASfP partners have a higher overall partner satisfaction (OSAT) score than non-service plan partners, reflecting their positive perception of the value and support they get from Microsoft.* This data serves as a testament to the value ASfP partners place on the personalized and proactive partner experience provided by ASfP. They also highlight the importance of the PSAM, a key differentiator and trusted advisor who helps partners navigate the Microsoft partner ecosystem, align their business goals with Microsoft priorities, and leverage the best resources and opportunities to gain skills and knowledge that leads to expanded cloud businesses and offerings. How to Join ASfP and Start Your Journey to Success If you are interested in joining ASfP and benefiting from the partner experience and impact that we have described or to speak directly with our team to discuss your unique needs and to assist with options, please complete this form today. ASfP is a paid partner offer, though we believe that the value and return on investment that ASfP delivers far outweighs the cost. A quote from one of our Partners and documented on the ASfP Website in a published success story: “Our experience in ASfP has been invaluable and is directly correlated to our ability to serve more customers, across more technologies, and with higher levels of customer satisfaction, which has allowed us to exceed our growth targets and properly plan for the future.” Lance Wilson, CEO – AMG Services. Premier Support for Partners For Partners seeking the highest level of technical enablement and support, another option for Partners to consider is Premier Support for Partners (PSfP). This offering includes benefits, features, and add-ons beyond those in ASfP and is a great option depending on needs and budget. To learn more, please visit Microsoft Premier Support for Partners and leverage that form to speak with a PSfP specialist. We hope that this blog post has given you insights into the impact of ASfP on our Partners and how ASfP can help you achieve more across the Microsoft AI Cloud Partner Program and Microsoft Cloud. We invite you to join ASfP and continue your journey to Microsoft partner success with us. To speak with an ASfP Evangelist, complete this form today. *The ASfP Impact slide with additional information and sources can be found here.* Additional resources available to you: Visit the ASfP Website Visit the PSfP Website Stop by the ASfP Partner Community Download the ASfP Fact Sheet View the ASfP Impact Slide Book a meeting with an ASfP EvangelistStarts June 24! FY25 Business Applications Partner Activities Webinar Series
Be sure to sign up now for the upcoming FY25 Business Applications Partner Activities webinar series coming up June 24-27. The first event is only a week away! Learn about the priorities and strategy for FY25 – and how you can integrate incentives into your business strategy to grow your business and deliver excellent customer value. Learn more and register today! Four new engagements that are launching in FY25 Low Code Vision & Value CRM Vision & Value ERP Vision & Value Low Code Solution Accelerator A detailed overview of each new engagement, including: Trends shaping partner opportunity in Business Applications Overview and value proposition of the solution areas Goals, expected outcomes, use cases, and targeted scenarios Detailed walkthrough of activity elements, outputs, and assets available Register for an upcoming webinar, or if you cannot attend, please watch the recording! Resource links Bookmark the Business Applications Partner Activities page to stay updated with the latest resources and program announcements for FY25 Submit a query for Partner Activities Tier 1 support and any other feedback or questions. Bookmark the Partner Center – Microsoft Commerce Incentives (MCI) Engagements Workspace. Review the MCI Program Guide and Resources. -- Demos and webinars are great..but do you need more; such as technical consultations from a level 100 to level 400 across Microsoft workloads, a comprehensive growth and success plan built with a Microsoft account manager, or services and benefits that can be monetized without requiring increased headcount? Speak with a Partner Success expert about Premier and Advanced Support for Partners, paid service offerings that drive growth and partner success. Premier Support for Partners (PSfP) and Advanced Support for Partners (ASfP) are paid partner offerings at Microsoft that provide unmatched value through a wide range of Partner benefits including account management, direct-from-Microsoft advisory consultations, the highest level of reactive support available including up to 15-minute response times on critical cases, and coverage across cloud, hybrid, and on-prem. Please review these resources to learn more and consider booking a meeting to speak directly with our teams for a better understanding of the value-added benefits of PSfP and ASfP. Book a meeting with a PSfP Specialist Visit the PSfP Website Book a meeting with an ASfP Evangelist Visit the ASfP Website Download the ASfP Fact Sheet View the ASfP Impact Slide Stop by the ASfP Partner CommunityPower Platform & Dynamics 365 Newsletter - June 2024
June 2024 Edition The newsletter is attached below. Welcome to the June 2024 Edition – A large section is dedicated to Microsoft Build! Power Platform and Dynamics 365 CE Newsletter! As usual we have a lot of news and highlights to catch up on and plan! No time to read it all, here are some quick reading recommendations: Microsoft Build : Everything to know Upcoming Microsoft events Copilot for Sales extensibility News. Review Power Apps, Dataverse, Copilot product updates. Thanks & regards. Power Platform & D365 Newsletter Team -- Premier Support for Partners (PSfP) and Advanced Support for Partners (ASfP) are paid partner offerings at Microsoft that provide unmatched value through a wide range of Partner benefits including account management, direct-from-Microsoft advisory consultations, the highest level of reactive support available including up to 15-minute response times on critical cases, and coverage across cloud, hybrid, and on-prem. Please review these resources to learn more and consider booking a meeting to speak directly with our teams for a better understanding of the value-added benefits of PSfP and ASfP. Book a meeting with a PSfP Specialist Visit the PSfP Website Book a meeting with an ASfP Evangelist Visit the ASfP Website Download the ASfP Fact Sheet View the ASfP Impact Slide Stop by the ASfP Partner Community
