Partner enrollment issue - Duplicate Legal Entity
Greetings, I'm trying to enroll to the Microsoft Partner Program (CSP) and I've previously worked with the partner center. Because of this, some time long ago my company was registered with Microsoft. When I'm trying to register again now, I recieve an error message "Exception while creating legal entity : Duplicate Legal Entity" in the company information part of the enrollment process. Now I thought I could just contact Microsoft, verify myself as the owner of the company and have this sorted. That would be IF Microsoft had made it possible for themselves to be contacted. "Just raise a ticket via the partner center". Cant create a workspace, dont have a workspace, therefore cant create ticket with support. Has anyone else had issues with the same? Kind of in a dead lock here and Microsoft doesn't have any contact point unless you're already a partner, it seems...
There is light at the end of the tunnel - be persistent in securing your verification
Good morning everyone, If you read my previous post and the unfortunate response I received from Jill, you might thing that my situation was hopeless. Her response was basically telling me it was never going to happen. For some reason, the post was then immediately locked and no further discussion was allowed. I I did not let that deter me. I opened yet another support ticket. This time providing them with all the same information and a plea to please contact me for anything that they needed to verify that I was who I said I was. While waiting over a week for support to provide any assistance, I can across a similar situation with HPE and their partner program. They were more open about the issues than Microsoft had been. It would seem that the verification with them failed as well. The reason for this is that I had not secured a DUNS number for the business. This is a free number you can get simply by applying. US or Canada. I was left wondering if that is what Microsoft was also using for business verification. I may never know the answer, but my persistence paid off. As of an hour ago, I am now a verified Microsoft Partner. 3 weeks, 2 support tickets, unlimited frustration, and a dash of perseverance was the correct recipe for my success. Good luck everyone!