Can't connect Outlook 2016 to my O365 Mailbox
Scenario: I have an Office 365 account with the email foo@contoso.com I have an old MSA account with the email foo@contoso.com Windows 10 - Creators Update (but tried this with a fully patched version immediately before updating to Creators Update Outlook 2016 latest (installed from Office 365 In the past, I had no problem with this. I login to Windows 10 with my MSA account. Within Windows 10 => Settings => Accounts, I see my MSA account listed as "Outlook" and can firm it's using a Hotmail server to sync. When I try to add another account in Windows 10 for Exchange using the same email, it tells me that email is already in use. When I try to add my Office 365 account to Outlook, it constantly rejects the credentials I enter. Instead, it re-prompts me to enter the credentials... except it autofills my email as "MicrosoftAccount\foo@contoso.com". No matter if I use my Office 365 (Azure AD) password with what's provided or if I remove "MicrosoftAccount\" from the email address, Outlook refuses to connect to it. The behavior is that because I'm using the same email, Outlook now assumes it's an MSA account and refuses to use the domain with the autodiscovery DNS entry for my domain to resolve to O365 Exchange servers to lookup the account. The result: I can't use Outlook 2016 for my Office 365 email. This was not the case in the past. I rebuilt the same machine in September 2016 and had no problem with this same setup. So something changed in Windows 10 / Outlook 2016 to impact this.
Automatic Replies in Outlook - Insert Image n/a - PLEASE BRING IT BACK!!!
We use O365 for our business needs and recently came to learn that the insert image function is no longer available. As a company that uses an image to display our company logo, address and tagline in our e-signatures its is extremely frustrating to not be able to insert an image in our Automatic Replies when our staff are on vacation and want to create an Out of Office message. I have troubleshot this issue with Microsoft support and was given instruction to use a rule as a work around however this is NOT a good recommendation to what we believe is a HUGE problem since using a rule will send out of office notifications to every single email and not just one email to each sender as is done with notifications when using Automatic Replies. Please take note that we were previously able to insert images in automatic replies and now its gone! Not sure why Microsoft allows you to insert an image when creating an e-signature and even allows you to insert an image in Rules but not in Automatic Replies. Please review and consider bringing back insert image into Automatic Replies! With Thanks & Appreciation, Sonja Cicchetti
Send Button Greyed Out For New Messages
This morning, I am not able to send new emails form outlook 365 on a Mac. I can type a message and put in a recipient but the Send button stays greyed out. I have quit and relaunched Outlook and am still having the issue. Any advice on how to resolve? I am able to create and send through the Outlook app on my phone and I am able to reply and forward form my computer. I just cannot create new messages form my computer.
Outlook for iOS: cannot load or send attachments
I am using the MS Outlook app on my iPhone and iPad. Since about 2 weeks, I am unable to open any attachment (all file types are affected) and images embedded into emails are not shown. Furthermore, I am not able to send emails with attachments as emails just get stuck in the Outbox. I have no problems to open the files on my desktop computer or on the web. It is just in the app. In the meantime, I have resetted my account in the app multiple times, have deleted and reinstalled the app and even deleted and reinstalled the company profile on the devices. All of this with no effect; the error persists. My colleagues don’t have any problems despite having the same hardware. Has anybody else the same problems? Is there a solution available that the in-app support doesn’t know of?New Outlook Working Offline Phase 1: Rolled Out with Limitations
1/12/2025 Update: Microsoft has released several offline functionalities for Phase 1. Watch the video for details. Video: https://youtu.be/qzHfnlfhuEw?si=1hlWaykwl00ojPp0 All users will have access to the "first set" of Working Offline capabilities for the New Outlook for Windows. This feature will allow you to VIEW your mail, calendar events, and contacts even when you're not connected to the internet since they will be stored on your device. You can still perform important actions on your mail, such as flagging, moving, deleting, and composing new messages, to ensure your productivity remains uninterrupted even when you're offline at the airport or home office. Download the list of Offline Availability and Unsupported Features as of January 2025. Microsoft Outlook's Offline: Features Availability » TRACCreations4E Archived Resources: July 2024: Offline Phase I is rolling out and should reach worldwide by the first week of August. This video covers what to expect and the required settings for Offline. Video: https://youtu.be/a9NmCLCmdak April 2024 Video - Previous Status: https://youtu.be/Mo5FaFnQPQ8?si=huoXQgBqKTBC7muF #traccreations4e #newoutlookDuplicate emails in INBOX
I have emails being auto-forwarded from a business Rackspace IMAP account. Every once in a while I received an email from another Outlook user that duplicates even if I read it or delete it...it still floods in and jams up my inbox so that I no longer have room in my Rackspace account and it turns away incoming emails. SO FRUSTRATING! 1. Why is this happening? 2. How do I find these duplicate emails once the glitch occurs (I dont always know it is happening)? 3. How do I stop an incoming email from duplicating?
