Revolutionizing IT administration for small and medium sized businesses
At Ignite 2024, we announced the upcoming general availability of Copilot in the Microsoft 365 admin centers, a set of groundbreaking Copilot features that revolutionizes IT administration by leveraging generative AI to streamline and enhance the Microsoft 365 management experience. Designed to help IT access real-time, contextually-relevant information and enhance productivity and decision-making, we’ve begun by rolling out Copilot to the Microsoft 365 admin center, with Copilot in the specialized admin centers like Teams and SharePoint being added in the coming months. Empowering IT Admins in SMBs generative AI IT administration can pose numerous challenges for small and medium-sized businesses (SMBs). One of the primary hurdles is the need to manage a wide variety of tasks. With limited resources and smaller teams, IT admins often find themselves juggling multiple responsibilities, from ensuring cybersecurity and managing user access to maintaining hardware and software systems, and staying updated on the latest technological advancements. Microsoft 365 Copilot is already having an incredible impact boosting the productivity of employees in businesses of all sizes, and we’re excited to expand those capabilities to those who also have IT management responsibilities. If your organization has purchased 1 license of Microsoft 365 Copilot, anyone with access to the Microsoft 365 admin center can take advantage of these new AI-powered capabilities, without needing a Microsoft 365 Copilot license assigned to their account. You can access Copilot in the Microsoft 365 admin center by selecting the Copilot icon on the top ribbon. Copilot respects Role-based Access Controls (RBACs), only surfacing information that the user has access to, upholding privacy and security. Here are some of the most powerful ways you can use Microsoft 365 Copilot in the Microsoft 365 admin centers today! Focus on what’s most important in your tenant Microsoft 365 Copilot can quickly get a personalized and concise summary of key insights and trends across all admin areas, such as Service Health, Message Center, Experience Insights, and more all in one place so you can save time jumping from one report to another. Simply ask Copilot to “Recap relevant info from across the admin center”. Copilot checks your tenant status against current service advisories and quickly lets you know whether any of them affect your tenant. It also reviews all the updates from the message center and identifies messages that are most relevant to your tenant so you can immediately focus on what’s most important. Lastly, Copilot surfaces relevant information about your user groups and suggests action items based on recommended actions so you can ensure continuity through the lifecycle of the group and reduce risk of data access loss. Find relevant solutions in an instant Microsoft 365 Copilot taps into the wealth of support and technical articles that have been published to surface support and guidance for IT admins to quickly get help when needed. Following the example above, Copilot can identify service incidents that might be affecting your organization and even provide solutions to guide you on how to take action. For example, you can ask Copilot “How do I restore a deleted user?” or “How do I setup Multi-factor authentication?”. Copilot not only provides you with the steps, but surfacing links to the appropriate setting so you can take action, saving you time navigating the admin center. Optimize your admin workflow Copilot can help create more efficiency in your workflow by providing end-to-end guidance for tasks like deploying Microsoft 365 Copilot to your users by providing steps and guidance, including links to specific configurations where appropriate. Ask Copilot to “Review Copilot user readiness” and Copilot can check that the user has the appropriate device configuration and whether tenant policies are appropriately configured. It surfaces links to the configuration page, saving you time navigating, and also suggests recommended actions that help drive more adoption with your users. Try it out now Copilot in the Microsoft 365 admin center is simply the start. We continue to invest in delivering new skills for Copilot to help admins, and to more surfaces including the specialist admin centers. We invite you to try out these prompts and explore how Copilot can transform your IT administration workflow. Your feedback is invaluable, as it helps us refine and enhance these tools to better meet your needs so we encourage you to use the thumbs up/down button as you explore the feature. For more detailed guidance and to discover additional ways to leverage Copilot in the Microsoft 365 admin centers, please refer to this article.ICYMI: Microsoft partners are shaping the future of healthcare with Microsoft Dragon Copilot
Microsoft Dragon Copilot, part of Microsoft Cloud for Healthcare, is revolutionizing clinical workflows. This AI assistant combines voice dictation, ambient listening, and generative AI to streamline documentation and automate tasks. Our partners are leveraging Dragon Copilot to enhance efficiency and patient care, driving innovation and success in healthcare. Discover how our partner ecosystem is shaping the future of healthcare. Visit the following resources to learn more: Press release and blogLevel Up CSP | Accelerate your skills with Microsoft 365 Copilot and agents!
Join us for a 3-day Level Up CSP Sales & Technical bootcamp and stay up to date on how to accelerate AI with M365 Copilot and agents. Watch our sales bootcamp presented by our Modern work experts that will help you sell and go to market with Microsoft 365 Copilot, Copilot Chat and agents. Attend technical day 2 & 3 training, where CSP partners will gain the skills needed for a successful and secure M365 Copilot implementation, leverage Copilot Chat, and create your first agent. This comprehensive session includes NEW hands-on labs, demos, and resources to enhance learning and execution. Level Up CSP: Microsoft 365 Copilot and Agents Sales Bootcamp 1-day sales bootcamp | Register for on-demand Who should attend: Sellers and sales managers Level Up CSP: Microsoft 365 Copilot and Agents Technical Bootcamp 2-day technical bootcamp | Register live sessions Day 1 Americas/EMEA region: February 26 | 8:00 AM – 12:00 PM Pacific Time Day 2 Americas/EMEA region: February 27 | 8:00 AM – 12:00 PM Pacific Time Day 1 APAC region: March 5 | 5:00 PM – 9:00 PM Pacific Time Day 2 APAC region: March 6 | 5:00 PM – 9:00 PM Pacific Time Who should attend: Pre and post sales, IT admins and technical staff About Level Up CSP Training: Level Up CSP Bootcamps are built to help CSP partners grow sales and technical capabilities and accelerate new customer acquisition, upsell and cross sell. Join us for the upcoming Microsoft 365 and Copilot bootcamps to get ready to acquire, upsell and expand with M365 Premium SKUs, Copilot and Copilot Studio.ICYMI: Partner Blog | Empowering partners with AI: unveiling Microsoft 365 Copilot Chat
On January 15, 2025, we announced the general availability of Microsoft 365 Copilot Chat. This secure, no-cost AI chat solution, powered by GPT-4o, integrates advanced agents directly within the chat while providing robust IT controls, including enterprise data protection. Copilot Chat opens exciting opportunities for partners to deliver value to their customers and accelerate AI adoption across organizations. It empowers partners to enhance customer engagement and generate new revenue streams through tailored AI solutions. Based on my conversations with partners and customers, it’s clear the opportunities with Copilot Chat are immense. I’m excited to share how you can use Copilot Chat to drive transformative success and greater impact with your customers. Continue reading herePartner Case Study | Accenture and Avanade bring home a Partners of the Year award (POTYA) in new Copilot category.
The partner organizations work hand in hand with each other and with Microsoft to help customers embrace the future of work and stay ahead of the technology curve. " Accenture and Avanade have a long history of helping customers implement cutting-edge solutions worldwide. Their leadership in the AI space and early adoption of Microsoft Copilot have helped them realize value across the enterprise, and they've used that knowledge to help others reinvent how they work. By leveraging Copilot for Microsoft 365, GitHub Copilot, and industry-specific AI solutions, they are helping organizations streamline workflows, enhance productivity, and drive innovation. Their deep collaboration with Microsoft allows them to co-develop, test, and expand Copilot-powered solutions, ensuring businesses can harness AI for real-world impact. These continued efforts have earned Accenture and Avanade this year's prestigious Microsoft Global Systems Integrator (GSI) Partner of the Year Award for an unprecedented 19th time. Their trailblazing work with AI apps utilizing Microsoft technologies has also garnered a brand-new win for 2024: the Copilot award in the Business Transformation category. Read the full blog on the Partner Tech Community to explore how their latest advancements in Copilot for Microsoft 365, GitHub Copilot, and custom AI-driven solutions are helping businesses maximize their AI potential."Microsoft Partner Blog | Tapping into the power of AI with Copilot+ PCs
Regardless of what sector you operate in and what kind of solutions or services you provide, Copilot+ PCs are purpose-built for faster, smarter, more secure work. ISVs can tap into the power of Copilot+ PCs to create innovative applications that enhance productivity and user experience. Hybrid applications that are using local NPUs on the PC are creating a new silicon landscape for ISVs where millions of applications can be created. We are already seeing faster, more powerful applications due to the computing power offered by Copilot+ PCs. Take, for example, CapCut, a video editing app that offers real-time editing, advanced effects, and AI-based filters; its powerful features are enhanced by the NPU for smoother performance and quicker rendering times. DaVinci Resolve, a video editing application optimized for NPU capabilities to make its key features like Magic Mask and Smart Reframe run significantly faster, taps into the computing power of Copilot+ PCs to create efficient workflows for filmmakers, colorists, and editors. Copilot+ PCs are helping Solutions partners take advantage of secure AI tools at the edge and in the cloud to offer tailored solutions that meet specific customer needs. Continue reading here!
