Dial 0 to reach Operator
Is there a way with any of the SfB Online features or preview features (currently enrolled in Dial Plans and AA preview programs) to enable the option to dial 0 after reaching a user's voice mailbox? This is one of the most important features we are waiting for as our users would like to give callers the option to reach our operator if they have an urgent issue. We also don't necessarly want all calls to go to the operator- with call forwarding- but looking for another option to route calls if needed. I've looked for a workaround since I know Exchange UM is not supported with SfB Online yet.... so any ideas would be very helpful!
SFBO Trusted Application API establish failed for tenants operated by 21vianet
Dear all. Could anyone help for trusted application on 21vianet? According to the Trusted Application API (Public Preview) When i start with following command, an error is generated. New-CsOnlineApplicationEndpoint -ApplicationID 41ec7d50-ba91-1208-73ee-136b88859725 -Name TestApp -Uri sip:username@yourdomain.partner.onmschina.cn Cmdlet invocation error + CategoryInfo : NotSpecified: (:) [New-CsOnlineApplicationEndpoint], CmdletInvocationException + FullyQualifiedErrorId : Error processing cmdlet request,Microsoft.Rtc.Management.Hosted.PlatformService.NewPlatf ormServiceAppEndpointConfigCmdlet + PSComputerName : admin0g.online.partner.lync.cn Business Voice Directory service discovery failed. Please try again at a later time. + CategoryInfo : NotSpecified: (Microsoft.Rtc.M...t a later time.:PlatformServiceCmdletException) [New-Cs OnlineApplicationEndpoint], BvdCmdletException + FullyQualifiedErrorId : Could not instantiate TrustedApplicationEndpointManager,Microsoft.Rtc.Management.Hosted. PlatformService.NewPlatformServiceAppEndpointConfigCmdlet + PSComputerName : admin0g.online.partner.lync.cn
Holy Voicemail Batman!
Did Microsoft just test a new way to deliver missed calls and voicemails to Outlook? For just 3 notifications yesterday they came in as actual emails! Which means I can place a rule on them and send these notifications to a group of users! (call queue users / One voicemail box for multiple people) +phonenumber xxx via Voicemail Service smtp.mailfrom=sbvmsvc1@microsoft.com; Can anyone confirm that this is going to be the future of these notifications?! (We are 100% online SfB users)
We are looking for the option to call out with our local company phone-number
Dear community, I hope you can help me with my question. We are a small company in the Netherlands willing to use Skype for Business for our Servicecenter. All our colleagues using Skype for Business have a personal local phone-number wich differs per colleague. We also have a local company phone-number, when our clients dial this number all our colleagues are getting an incoming call. So far so good but now comes the problem: When we call our clients, they see our personal local phone-number or we can choose an anonymous phone-number. We are looking for the option to call out with our local company phone-number. We want this option so that the receiver of our calls can call us back and so that this call comes in with all our colleagues. Do anyone knows how we can install this option? Our thanks will be very great! Kind Regards, Y. Gaviria
