problem
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OneDrive Mac App stuck on "Preparing to upload" or "Processing Changes
Hi! I hope someone can help me, since I've been dealing with this issue for 2 weeks now and not even Global Support at Microsoft as an FTE could help me. I'm using a MacBook Pro M1 (2021), MacOS Ventura 13.4.1 and downloading/uploading multiple image, video and audio files between co-workers by also using Adobe Suite. Suddenly, it stopped syncing properly and the OneDrive icon just shows "Preparing to upload" or "Processing Changes" for eternity, even if I connect to Ethernet (I also don't have any invalid symbols on my file names). Nothing has updated since July 11 for my coworkers, and the alternative of using the OneDrive Web is something I already do, but it's not practical at all since I need to download and upload my Adobe projects AND assets each time, making it more frustrating. It should be an easy experience along Finder and MacOS. I've tried reinstalling several times, even using the script inside the Contents folder of the app, and in the end it syncs with the user OneDrive, but not the Team one. This is not just a minor issue, this is costing the company weeks of work and money because we're not able to work async as a Global Team. And it's just on my Mac, since I have a Surface and everything works well there (but the machine is not powerful enough to handle the work). Please, help me. I'm very frustrated! It just feels MacOS support for OneDrive has been dropped, it feels like a alpha/beta version of the app. PD: I'm updating to MacOS 15.0 today, that an update was released, so hopefully that will help? Let's see.Solved18KViews0likes4Comments