Can't add shared mailboxes
Hi everyone I have an M365 Business Tenant with just one Exchange Online Plan 1 license active and one shared mailbox. The license I use for my locally installed Office Apps is from a M365 Family Plan. I can fully integrate my account with the EXO license but can't add the shared mailbox as seen in my screenshot. Is this due to the licensing through M365 Family? Does this disable the functionality to add shared mailboxes? The shared mailbox can be added in OWA and on mobile but not in my Outlook client. Thanks for any advice.
