task
1 Topic
Overdue task reminder workflow error
Dear All. First of all, sorry for the long post. :-) I would like to ask for your help regarding SharePoint overdue task reminder. I’d like to use the build-in task app for assign monthly tasks with important due date. Requirements: Send a mail to assigned person, 2 days before overdue date. Do not send mail at the moment of the task assign, because we would like to assign monthly tasks for a year ahead and I do not want to send 12 mails within 2 minutes. Do not send the mail at midnight because it could be annoying for clients. I tried to solve the problem in many various way, but each of them seemed wrong. I do not know where is the problem exactly (in SharePoint Designer Workflow algorithm or SharePoint site settings?) My (wrong) solving method: WORKFLOW If Current Item:Task Status not equals Completed Add -2 days to Current Item:Due Date (Output to Variable:RightDate) then Pause until Variable:RightDate then Email Carl, Johnson Type: List Workflow Associated List: Tasks Platform type: SharePoint 2010 Workflow Start Options Allow this workflow to be manually started Start workflow automatically when an item is created SHAREPOINT SITE Columns: Task Name, Due Date (Date and Time type, Date + Time edition (with hours…)) Assigned To, Information Management Policy Settings: Enabled Retention with the following settings: This stage is based off a date property on the item Time Period: Due Date + 0 days Action: When this stage is triggered, perform the following action: Start a workflow Start this workflow {Name of the workflow} My overdue reminder workflow does not work in order (vid. requirements). I would be pleased if somebody could help me. Thank you very much in advance, AdamSolved6.7KViews0likes5Comments