troubleshooting
88 TopicsCopilot Agent inside SharePoint site is not able to answer questions regarding the custom columns
I have a SharePoint online document library named Test. and it has those 3 custom columns inside a custom content type:- now using a username named Mohannad , i uploaded 2 documents, and for one document i defined a user named "Test User" as the "MC / Project Lead (Use)", as follow:- but when i asked the agent this question, about who is the Project Lead , i did not get the "Test User", instead i get the user Mohanand:- also when i ask the agent about the project team, i got this answer:- so how i can modify this behavior? Second question. when Copilot said that the document is authored by Mohannd, how it get the Author info? based on the created by field inside SharePoint? and can we create a custom column , so the copilot reads the author from it instead of relying on any built-in field?24Views0likes0CommentsCopilot Chat: Missing Web/Work Toggle Bar – How to Enable It?
Hello I have an Office 365 Business Standard license and purchased a Copilot 365 license. I can access all Copilot applications, but in Copilot Chat, I don’t have access to the Web/Work toggle bar. How can I make this bar appear (not working from edge, ms365copilot.com or windows app)? Is there a specific configuration required to enable the Web/Work toggle? (I am the admin of my tenant and have followed the guides, but I haven't found a solution to my issue.) Is anyone else experiencing the same problem? Best regards,37Views0likes1CommentData Extraction and Manipulation
Right. So I have been trying to achieve the following; Extract Key Data from a structured PDF > Push this Key Data into a Word/Excel document I can get parts of this process to work. Copilot seems pretty good at extracting data from PDFs and Excel files etc, it will show me the correct data in the chat. BUT when I ask it to push this into a pre-existing word template it just doesnt work. The best result I had was when Copilot added the Key Data to the end of the Word doc. Not what I wanted but not a million miles off. Its also fine with putting this into a new word document. So it feels like Copilot has all the functionaility required but just wont combine this with using a pre-existing word/excel template. I even tried content control boxes. For some context, this sort of thing (basically copying pasting data from one doc to another) is incredibly time consuming and there is a LOT of this in my industry. Hoping that there is a way to achieve this, even if it means multiple steps etc! 🙃30Views0likes0CommentsCopilot Edge Icon in Looping
Hi All, I have configured two tenants for Copilot EDR. I can open copilot via edge icon (upper right) then log in with an Azure User with no issues, for tenant 01, and the shield icon for EDR is there as expected. For tenant 02, when I try to log in the copilot using edge icon, it enters in a loooping, I log then return to the same page asking for login, I log again, return to same page again, etc. For this same tenant, we have no issues when using copilot.cloud.microsoft, it only happens if we try the edge icon. Any tips? Thanks in advance29Views1like1CommentCopilot for Outlook not working on our company email-adress?
Hi, We have Microsoft 365 Business subscription, and i have downloaded Copilot in Outlook. But I still dont get access to making it draft emails. I have read several places that it only works with outlook.com, hotmail.com, live.com, eller msn.com. But is this accurate when we have a Business-account? Or is it because we dont subscribe for Copilot Pro?76Views1like1CommentSharepoint Agent not talking in Teams chat
Hello, I created an agent in one of our Sharepoint Site : The agent works fine inside Sharepoint, but when I add it to a Teams group chat, whether the chat members all have access to the Sharepoint content and a Copilot licence or not, the agent doesn't "talk". It doen't even introduce itself : I tried to follow many tutorials/documentation, such as https://support.microsoft.com/en-us/office/share-an-agent-from-sharepoint-in-teams-6dcbf7b5-8c13-44e5-a68a-dbd71fb76ad3, but found nothing on this issue. Is there something I'm not doing right? Thanks. Regards, J.L.123Views1like2CommentsMicrosoft copilot stops while giving a response.
Why is this happening? Is there a solution for this? It just stops while giving response. And it has happened several times. And you can't even give prompt to continue from there. You should restart it. Does anyone have a solution for this? and I have restarted and reinstalled it 1000 times.4.4KViews1like9CommentsHow can I permanently remove the irritating copilot icon from my word document
How do I get rid of this from the documents I create? I have copilot switched off in preferences and I have it deleted from my menu bar and yet, I just can't get rid of this icon/text? How do I just get a normal word document? I noticed that my subscription sneakily went up to £105 per year from £80 per year and the only way to revert back to my old subscription was to cancel it. So, I don't have copilot switched on, nor am I or will I pay for it but the copilot prompt just won't disappear. Any ideas would be welcome... thanks41Views0likes0CommentsCopilot searching SharePoint inconsistent
I realize that using SharePoint search to search SharePoint works great, but noticed that many times I ask Copilot for information that I KNOW is in our SharePoint, the results are poor. As test, I searched for a simple last name of one of our team from SharePoint and got 80 or so results. When I asked Copilot to "give me a list of every file where xxxx is found", it came back with 6 results. Why the discrepancy and how do we go about making this more reliable?100Views3likes2Comments