My webcam freezes on other participants end
Hello everyone, This one has been bugging me for a while and I original put it down to using the preview builds of Windows. But I now have clean installed with the Windows 21H1 as of 22/05/2021 and the issue was there from the very first attempt at using Teams. When I start/join a meeting in the desktop app, and we all have our webcams on, I can see everyone else's feed. And I can see my own feed. My feed is clear and the video is continuous on my side. However, my feed freezes every few seconds on everyone else's end resulting in less than ideal visuals on their end. If I swap to using the browser version, my video comes through perfectly clear. My data connection is not constrained with a consistent 50mbps+ download and 15mbps+ upload. I am using ethernet from the PC to the NBN router: Attached are two videos that are recorded to Streams. One from the desktop application, and the other from the browser. The following is what I have tried to do to troubleshoot (roughly in this order): Different USB ports Different web cams (my main webcam is a Logitech Streamcam) Different desktop applications (V-Cam, Logitech Capture) Connect to wireless network Disabled QOS in the Teams admin portal Disabled QOS on my router, Registry hack to enable webcam work around I have not seen this issue in any other video conferencing systems (Zoom, WebEx etc.) Any ideas on where else to look would be greatly appreciated.
