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Partner Case Study: TBSC

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JillArmourMicrosoft
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Dec 10, 2024

Solution improves Microsoft 365 app usage levels for managed service provider’s customers

Partner in England helps customers manage clients’ Microsoft 365 licenses

Based in Basingstoke, England, The Business Software Centre (TBSC) specializes in conversion, e-commerce, and ecosystem consultancy for Software as a Service (SaaS). For more than 20 years, TBSC has provided quick, efficient, and cost-effective software asset management. TBSC’s Smarter SaaS for Microsoft 365 app, available on Microsoft AppSource, provides important data for Microsoft 365 licenses.

The app monitors active and inactive users, with the option to anonymize user names and data. Data can show usage of Microsoft 365 E3 apps, such as SharePoint, OneDrive, Teams, and Outlook, and present opportunities to increase it. License optimization can be achieved through reharvesting (taking an inactive subscription and redistributing it to an active user). The app also provides visibility into licensing compliance. These measures help companies fully utilize the licenses they're paying for.

“Smarter SaaS for Microsoft 365 is recommended to our partners looking to manage their clients’ Microsoft 365 licenses,” said Phil Hames, Director of TBSC. “Our product is an automated, cloud-based service that ensures an improvement on clients’ Microsoft 365 investment. This allows for an opportunity to not only manage Microsoft 365 licenses but also build loyalty with clients, since partners can showcase how their organization can be optimized with Microsoft 365 usage through accurate and actionable data.”

 

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Published Dec 10, 2024
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