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Claiming EA customers -> always claim TWICE!!
In the last couple of weeks, we have been struggling with the number of Deployments in the Business Applications designation (section Customer Success). Customer adds are present, but no flow towards Deployments. It appears that since the moment that Incentives on Usages of licenses (OSU) have been deprecated (about two years ago?), you have to claim the EA customer TWICE!! Not only should you claim a customer as CPOR for Build Intent – Advisor to get the former OSA incentives on bought licenses, but you also have to claim the Usage Recognition – Non Incentivized (Microsoft calls it CPOR OSU) as shown below: We think it is strange that you have to claim a customer twice! It is what it is, we have no choice until Microsoft realizes that this is a mistake on their part and changes the claim system....we from our part are pushing on that!
Necessity of Order Lines Licenses
Hello everyone, A customer would like to connect an external third party warehouse management system to Finance & Supply Chain. This system accesses the Sales Order Line. Is the Operations - Order Line license necessary for this? The customer argues that the “Users of WMS” could also be equipped with D365 licenses and would then be licensed. Thank you in advance
D365 Marketing transitional offer for existing customers (CSP)
Last summer, I watched the webinar on the launch of D365 Customer Insight (https://learning.eventbuilder.com/event/76690). In the webinar, they showed the slide about the transitional offer for the existing customers that they could renew their existing D365 Marketing subscription till September 1, 2025. Not only EA but also CSP customers. However, I was reading this Learn page which explains that "This renewal must be made during the transitional offer window that will run through September 1, 2024". https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/ci-faq#general This would effect to some of our customers. Did Microsoft change the schedule or is "2025" just a typo? In fact, the renewal status of one of our customers' subscription is "auto renews on" which means that the subscription will be renewed automatically on the renewal date. If SKUs are not available after current contract is expired, the status should be "expired on", shouldn't it? As long as I see. the transitional offer is available until 2015 but I need the confirmation.
Start your nomination today: FY25 FastTrack Recognized Solution Architect submissions are now OPEN!
Hello Partners, The Microsoft Business Industry & Copilot (BIC) engineering team confers the designation FastTrack Recognized Solution Architect (FTRSA) to practicing enterprise solution architects who consistently exhibit deep architecture expertise and create high-quality solutions for customers. Why nominate: Recognized architects' profiles, and the partners they work for, are listed on the Microsoft Dynamics 365 and Power Platform architects' websites. Partners may indicate the number of recognized architects they have in their promotional materials and may direct prospective customers to the architects' profile page. Recognized architects get an e-badge to share on LinkedIn and other social media platforms and a gift package. Recognized architects are provided direct communication channels with our product and leadership team Continue reading on our partner news blog
D365 Business Central - Environments
We have deployed D365 BC with the BTTC2 offer for a client. The Client is a global company and they have the following D365 BC instances: Existing D365 BC implementation. This is an existing BC implementation with its own Production and Sandbox environments. New Implementation – This division is in India on NAV on premises and we are migrating them to D365 BC Cloud on the corporate US tenant (same tenant as existing implementation) under the BTTC2 offer. My questions are: Does the BTTC2 program will provide the additional Production Environment and 3 additional Sandbox Environments for new implementation? Thank you! Bruce Scott - email address removed for privacy reasons C: 913-777-1679Business Applications Partner News: Week of January 8
Check out this week's top resources below or via the attached partner newsletter to stay up-to-date on the latest Business Applications Partner News. Important: The Dynamics 365 and Power Platform Partner Hub pages are paused for updates until January 18 pending a site refresh. What to register for: Business Applications Cloud Week for Partners: March 18-22, 2024 Join the conversation: Assessment and Migration (F&O) Yammer What to watch: Tech Talk: December 14, 2023 – Applied Skills & Talent Sourcing What to download: AIM Partner Catalog (ERP) Microsoft Copilot Studio implementation guide AIM Business Central Deployment Offer Delivery Kit Scale Business Operations - Cohort sales guide Updated: ISV Success for Business Applications benefits datasheet Reminders: Register for the upcoming events! Webinars: FY24 Business Applications Partner Incentives Overview Calls: Jan. 10 and Feb. 14 Partner Activities Monthly Office Hours: Jan. 18 AIM with Microsoft Partners January – SMB Partner Webinar: Jan. 31 Trainings: SMB Sales Bootcamp: Jan. 16-18 (PST) FY24 High Volume Advanced Acceleration Program: Jan. 16-Feb. 27 Reimagine Processes Automation with AI and Power Automate Workshop: Jan. 23-Jan. 25 FY24 Customer Success Series: Jan. 25, Mar. 21 Microsoft Copilot Partner Bootcamp: Jan. 30-Feb. 1 (PST)Customer Insights: default database capacity
Hello, I would like to know if, in the context of the initial deployment of Dynamics 365 Sales or Customer Service with Customer Insights as an Attach, we indeed have a Dataverse database capacity of 25 GB included on the tenant. The licensing guide explains that the default capacity is not cumulative; however, if the client simultaneously purchases their Sales / Service seats and Customer Insights, do they indeed have 25 GB and not 10 GB? The guide specifies that the first base license for a Dynamics 365 product includes its default capacity. The term 'first' is ambiguous; are we indeed looking at a maximum of 25 GB vs 10 GB = 25 GB? A reference from Microsoft would be appreciated if possible.
