Forum Discussion
AsherNierman
Microsoft
MicrosoftUnleashing Success: The Impact of Advanced Support for Partners on Microsoft Cloud Businesses
Unleashing Success: The Impact of Advanced Support for Partners on Microsoft Cloud Businesses
A blog post by Asher Nierman, Sr. Campaign Manager at Microsoft
Are you a Micr...
We have ASfP and find it very useful! I was wondering if you can assist with an administrative question. Our ASfP invoice was protected by Purview this month and I do not have permission to "consume the content." Do you know where I can access ASfP invoices online, or who I can contact to get an unprotected copy of the invoice? Microsoft billing is an abyss. Thank you!
AsherNiermanHi Betsy,
Great to hear you're finding ASfP useful! If you ever want to learn more about Premier Support for Partners, let us know!
I recommend contacting your account manager. They will be able to work with you and our contract support operations teams and Microsoft billing groups to get you all the information you need regarding unpaid/paid invoices.
While I know this isn't always possible, paying upfront in full is the easiest way to ensure you don't have to worry about ASfP invoices month after month.
If you need help identifying your account manager, please send me a direct message with your business name and partner ID and I will share that info with you.
Thanks,
Asher
